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Collections specialist Jobs in North York, ON

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Collections specialist • north york on

Last updated: 5 days ago

SAP FICA Consultant (Utilities Collections & Dunning)

Astra North Infoteck Inc.Toronto, ON, ca
Full-time

SAP FICA Consultant (Utilities Collections & Dunning).An experienced SAP FICA Consultant with deep functional expertise to support dunning, collections, and payment arrangement enhancements wit... Show more

Mortgage Specialist

Company 58 - Manulife Bank of CanadaNorth York, Ontario
Remote
Full-time

Are you someone who thrives in a busy role that engages both your analytical, problem-solving skills and customer-focused approach? Do you enjoy establishing relationships and offering financial so... Show more

Marketing Specialist

ClubRunnerToronto, Ontario, Canada
Full-time

We're a fast-growing B2B SaaS company looking for a hands-on Marketing Specialist to execute campaigns that fuel our revenue growth, and customer retention.This role combines demand generation, dig... Show more

BCMU Specialist

ScotiabankToronto, ON, CA
Full-time

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.Provides support and recommendations to Relationship Managers and ... Show more

Manager, Collections Strategy

Rogers CommunicationsToronto, ON, CA
Full-time +1

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and im... Show more

Bilingual French Collections Specialist

Recruiting In MotionMarkham, ON Hybrid
CA$64,000.00 yearly
Full-time

A well-established financial services client is seeking a Bilingual Collections Specialist to support high-volume account management activities within a fast-paced customer-focused environment.This... Show more

Account Specialist

0000050007 Royal Bank of CanadaTORONTO, Ontario, Canada
Full-time

Reporting into the Senior Account Manager of the Ownr Sales Team, you will be at the forefront of driving growth for Canadian entrepreneurship.Lead With Impact: Drive business growth by guiding ent... Show more

Specialist, Contract

BaycrestToronto, CA
CA$66,021.00 yearly
Full-time +1

The Centre for Aging & Brain Health Innovation.The Centre for Aging + Brain Health Innovation powered by Baycrest (CABHI) accelerates solutions that improve how older adults live, age and thriv... Show more

Commissioning Specialist

StantecMarkham, ON
CA$94,600.00 yearly
Full-time

Stantec’s Buildings team is on a mission to become the world’s leading integrated design practice.Our architects, engineers, interior designers, consultants, sustainability specialists, and technol... Show more

Operations Specialist

Royal Bank of Canada>TORONTO, Canada
Full-time

As an Operations Specialist, you will serve as a critical quality control function for the Operational Excellence team within Production Services.You'll oversee complex, exception-based processes d... Show more

Collections Administrator

Randstad CanadaMarkham, Ontario, CA
CA$25.00 hourly
Temporary
Quick Apply

We are looking for a Collections administrator to join a team located in the Markham, ON.Position: Collections administrator.Do you have experience working with Collections ?.Do you have experience... Show more

Billing & Collections Specialist

HaysToronto
Full-time

You will be joining a reputable organization in the legal space.Thepany offers a professional yet collaborative environment, with a strong focus on accuracy, client service, and operational excelle... Show more

Capacity Specialist

TA DispatchToronto, Ontario, Canada
Full-time

Carrier Sourcing and Capacity Management.Source and secure carrier capacity for temperature-controlled produce shipments across the United States, ensuring consistent coverage in key shipping marke... Show more

Coating Specialist

L3Harris TechnologiesToronto, Ontario
CA$80,000.00 yearly
Full-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

Business Analysis Specialist (Salesforce Specialist)

ScotiabankToronto, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Join a purpose driven winning team, committed to results, in an inclusive and high-performing c... Show more

Payroll Specialist

Knit PeopleToronto, Ontario, Canada
Full-time

Knit People is a cutting-edge online payroll, HR, and health benefits service designed to support small to medium businesses and entrepreneurs.We streamline administrative tasks, so our clients can... Show more

FIJ Law LLP - Collections Clerk

HR Performance & ResultsRichmond Hill, Ontario, Canada
Full-time

FIJ Law LLP is a Richmond Hill based law firm, delivering legal services in various areas including commercial litigation focusing on debt enforcement, and mortgage remedies.While providing high-qu... Show more

Rental Specialist

HomeLife Realty ServicesNorth York, Ontario, Canada
CA$60,000.00 yearly
Full-time
Quick Apply

Are you a licensed real estate professional looking to thrive in the rental market?  We offer an unparalleled mentorship program designed to help both new and experienced agents build and grow... Show more

Provider Specialist

ManulifeToronto, Ontario
Full-time

In this role, you are expected to review and process long-term care claim initiation requests, ensuring accuracy, completeness, and timely progression using sound judgment and multiple systems.You ... Show more

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SAP FICA Consultant (Utilities Collections & Dunning)

SAP FICA Consultant (Utilities Collections & Dunning)

Astra North Infoteck Inc.Toronto, ON, ca
14 days ago
Job type
  • Full-time
Job description
Job Title

SAP FICA Consultant (Utilities Collections & Dunning)

Formatted Job Description

Role Overview

An experienced SAP FICA Consultant with deep functional expertise to support dunning, collections, and payment arrangement enhancements within a regulated utility environment. The consultant will be responsible to support project delivery activities such as facilitating functional workshops to confirm business requirements, designing components of future state solution, supporting feature delivery through configuration, development, testing and deployment to improve collections performance, reduce customization complexity, enhance operational efficiency, and maintain regulatory compliance.

Key Responsibilities

  • Configure and optimize SAP FICA dunning and collections processes, including dunning intervals, disconnections, notices, and correspondence.
  • Design, simplify, and maintain FICA solution for collections, payment eligibility, risk segmentation, and treatment logic, with a focus on reducing unnecessary customization.
  • Identify opportunities to replace complex custom logic with standard SAP capabilities where possible.
  • Implement and enhance payment arrangement (installment plan) rules, default handling, and installment calculations.
  • Support changes to collections correspondence, notices, and fact sheets to ensure accuracy and regulatory compliance.
  • Configure payment handling, adjustments, and automated write off processes for closed accounts.
  • Align FICA processes with digital channels and agent tools to improve operational efficiency and reduce handling time.
  • Support functional design, testing, deployment, and knowledge transfer for FICA enhancements.

Required Experience

  • 8+ years of SAP IS U / SAP FICA functional experience.
  • 5+ years of hands on experience with dunning and collections scenarios.
  • Strong experience with SAP FICA collections, disconnections, payment arrangements, and correspondence.
  • Proven experience working in utilities or other regulated industries.
  • Demonstrated experience simplifying complex customizations while maintaining compliance.

Required Skills and Qualifications

  • Deep expertise in SAP FICA (Contract Accounts Receivable and Payable).
  • Strong understanding of dunning procedures, collections strategies, and disconnection processes.
  • Experience with installment plans, default logic, and write off automation.
  • Ability to translate regulatory and business requirements into maintainable, low complexity FICA solutions.
  • Strong analytical, problem solving, and documentation skills.

Nice to Have

  • BRF+ configuration skills, including decision tables, rule sets, and process orchestration.
  • Experience with collections or high volume utility environments.
  • Exposure to digital channels or agent desktop integrations related to collections.
  • Prior experience supporting large remediation or collections optimization program.