Collection specialist Jobs in Coquitlam, BC

At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day.

Overview

Stantec is looking for a detail-oriented and proactive Accounts Receivable Representative to join our team. Working in collaboration with our entire accounting team, you will be responsible for preparing collection letters, processing payments, and updating software system with collections activities and payments. Under direct supervision, you will communicate with debtors, providing information regarding defaulted accounts, handling disputes, and preparing payment arrangements.

Responsibilities

• Perform collections on all defaulted accounts, in accordance with Corporate policies and procedures.
• Coordinate payment arrangements with debtors in accordance with the Corporate collections policy.
• Prepare and manage account correspondence including overdue, final and ad hoc notices.
• Field client inquiries on invoices and resolve issues using soft collection skills.
• Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution.
• Perform record retention responsibilities.
• Work with Stantec’s Project Managers and Project Accountants to resolve issues in a timely manner.
• Verify initial client set up information or changes to ensure accurate billing details.
• Perform credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate any financial risk to Stantec.
• Develop and implement appropriate collection strategies as necessary (liens, outside collection agencies, etc.) in conjunction with other stakeholders.
• Perform other similar and related duties as assigned.

Capabilities and Credentials

Education and Experience

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what’s possible.

Pay Transparency : In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible.

Benefits Summary : Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term / long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.

Primary Location : Canada | BC | Vancouver

Organization : BC-1205 Financial Services-CA Canada

Employee Status : Regular

Travel : No

Schedule : Full time

Job Posting : 15 / 09 / 2025 02 : 09 : 56

Req ID : 1002307

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