Collection manager Jobs in London, ON

At BOS Innovations, we are driven by a clear purpose: to deliver exceptional industrial automation solutions that solve real manufacturing challenges and enable our customers to compete at the highest levels. For over 25 years, we’ve partnered with manufacturers across North America, from automotive to energy to advanced industries providing intelligent automation systems built on precision, reliability, and innovation.

Guided by our core values of Truth, Excellence, Work Ethics, and Innovation, we are committed to serving our customers and supporting one another with integrity and accountability. At BOS, people come first. We believe in cultivating an environment where talented individuals grow into inspired professionals of character and competence. Our purpose is not only to deliver great technology, but also to develop great people - fostering collaboration, continuous learning, and professional growth.

About the Role

As a Project Manager at BOS Innovations, you will lead the end-to-end execution of automation projects from purchase order through to final delivery. You will act as the primary point of contact for the customer, owning the project relationship and ensuring successful delivery aligned to schedule, budget, and quality expectations.

This role requires strong commercial and operational leadership, with a focus on coordinating cross-functional teams, managing project risks, and driving outcomes through influence and engagement. You will play a key role in ensuring projects are executed efficiently while maintaining customer satisfaction and protecting project profitability.

Location: London, ON
Employment Type: Full Time
Department: Engineering
Salary: $80,000 - $110,000

RESPONSIBILITIES

• Engage with the business and the customer just prior to deal Close to develop relationship and set up project plan for the new projects:
• Follow the BOS kickoff process led by sales with ownership transfer to PM
• Create the project schedule for each job using the correct standard BOS template in MS Project illustrating BOS and Customer milestones
• Create the budget module within the BOS ERP with department input: line creation, budget finalization, and checklist creation
• Facilitate kick off meeting procedures
• Maintain project information organization
• Facilitate project update meetings and whiteboards
• Manage, and escalate (following the escalation process) project risks to Sr Management
• Monitor and report the project team progress through our process – the BOS Project Playbook
• Manage the commercial relationship with the customer during the active project including signoffs, milestone payments, engineering changes, risk management, information requests, etc.
• Facilitate internal and customer design reviews, site reviews, customer visits, and any other commercial interactions
• Through the act of engagement and influence, ensure that the project is delivered on time, quality, and budget
• Responsible for effective commercial execution of projects through oversite of the assigned project management group
• Inform the customer of technical, timing, or commercial miss (either BOS’, or the customer’s) - Facilitate the Development of contingency and/or recovery planning as needed to address timing risk mitigation or handling
• Support the BOS project team will all customer information and provided items, including:
• Customer information, free issued components, or product/samples
• Follow ECN process to provide Engineering Change Quotes when applicable
• Manage the customer product planning and tracking system and coordinate with all stakeholders
• Analyze projects to identify out of scope work or other out of scope customer requests and strategically address these with the Sales Department

PROPOSAL MANAGEMENT AND COORDINATION

• Analyze and interpret RFP or business opportunity requirements, reviewing scope, evaluation criteria, and client instructions
• Develop a comprehensive proposal plan, outlining strategy, timeline, and resource allocation, while coordinating with various departments and stakeholders
• Lead a cross functional team, ensuring clarity in roles and responsibilities, and maintain consistency in proposal messaging
• Collaborate with the team to gather relevant information, address client requirements, and highlight organizational strengths
• Write up the proposal, specify each team member’s responsibility in the document and reach out to Business Development/Account Managers as needed
• Conduct presentations to the customer and participate in commercial negotiations, led by Business Development, Account Managers or the Proposal Manager as required

This description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. BOS welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Your interest in this opportunity is appreciated. Applicants must be eligible to work in Canada. Only those applicants selected for an interview will be contacted.

Requirements

• 5+ years of experience in project management within industrial automation, or manufacturing
• PMP certification is considered an asset
• Proven experience managing projects end-to-end, including customer communication, scheduling, budgeting, and risk management
• Strong commercial acumen with the ability to manage scope, change orders, and project profitability
• Experience working with cross-functional engineering teams (mechanical, controls, and manufacturing)
• Proficiency with project management tools (e.g., MS Project) and ERP systems
• Strong communication and stakeholder management skills, with the ability to build and maintain customer relationships
• Experience supporting or leading proposal development and participating in customer presentations is an asset

Benefits

Why Join BOS

Total Rewards

• Competitive base compensation
• Annual profit sharing
• RRSP employer matching program

Health & Wellbeing

• Flexible extended health and dental plans
• Employee Assistance Program (EAP)
• Banked hours program to support work-life balance

Growth & Development

• Leadership and mentorship programs
• Career planning and goal setting
• Internal advancement opportunities

Culture & Community

• Staff appreciation lunches & socials
• Bi-annual company events
• Employee recognition programs