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Quick Service Restaurants (QSR) Lead - Eataly Don Mills
EatalyToronto, ON, Canada
30+ days ago
Job type
Full-time
Job description
Quick Service Restaurants (QSR) Lead - Eataly Don Mills
Be among the first 25 applicants
Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Each Eataly location has its own character and theme, but all aim to offer guests the opportunity to :
Shop high-quality Italian, local, and homemade products
Learn through classes and team expertise
Job Description
Eataly’s marketplaces feature quick service counters with coffee, drinks, pastries, gelato, pizza, focaccia, paninis, and grab-and-go meals. The QSR Lead supervises daily operations, reports to the QSR General Manager, and oversees sales associates and baristas.
Maintain a leadership presence on the floor, engaging with guests, team members, and vendors to ensure smooth operations and high hospitality standards
Train, motivate, mentor, and organize team members
Purchase supplies, beverages, and equipment as directed
Monitor inventory, check orders, and distribute supplies
Manage transactions and ensure accurate accounting
Record shift notes and assist with administrative tasks like scheduling
Ensure compliance with quality, health, safety, and sanitation standards
Document, investigate, and resolve guest incidents
Perform other duties as assigned
Qualifications
High school diploma or equivalent; post-secondary degree preferred
2+ years of supervisory experience in food service
Strong math skills and ability to handle money accurately
Knowledge of steps of service
Excellent communication and problem-solving skills
Knowledge of coffee and coffee production
Knowledge of Italian cuisine and beverages preferred
Job Requirements
Availability to work onsite with flexible hours, including evenings, weekends, and holidays
Ability to lift up to 50 pounds
Mobility for up to 8 hours, including standing, walking, bending, and squatting
Operate equipment such as espresso machines, blenders, juicers, and cash registers