Cloud consultant Jobs in Montreal qc
Last updated: 4 days ago
![Cloud Analyst [#4729]](https://cdn-dynamic.talent.com/ajax/img/get-logo.php?empcode=alteo&empname=Alteo)
- Promoted
Consultant Automatisation Cloud / DevOps
freelance.caMontreal, CanadaSenior Principal Consultant - Cloud Architect Devops Lead
Genpact LimitedMontreal, QCCloud Specialist
CGIMontreal, QuebecSAP Sales and Service Cloud Technical Consultant, CX Services
SAPMontreal, Queb, CACloud Engineer - Montreal
Yeah! GlobalMontreal, QC, CanadaSpécialiste Cloud Azure
Amaris ConsultingMontreal, CanadaSenior Consultant, Oracle Cloud HCM - Payroll
DeloitteMontreal, QCSenior Principal Consultant – Cloud Architect Devops Lead
GenpactMontreal, CACloud Application Architect
Tecsys Inc.Montreal, QC, CACloud Developer
TEKsystemsMontreal,QC,CanadaCloud Security Engineering
Alltech Consulting ServicesMontreal Quebec, CanadaCloud Achitect | Architecte Cloud
WorkJamMontreal, QCOracle Technical Pre-Sales Consultant - Oracle Cloud HCM & ERP – Senior Sales Consultant – Canada
OracleMONTRÉAL, QC, CanadaCloud Support Consultant
OVHcloudMONTRÉAL (QUÉBEC), CA30+ days ago
Job descriptionGood interpersonal skills and a desire to deepen the customer's needs. Answer questions from multi-channel customers by qualifying their needs. Develop a first technical diagnosis and provide solutions to incidents encountered by users. Identify, detect incidents and quickly provide a technical and / or commercial solution. Discover and understand our Cloud products and technology associated (be part of training sessions). Manage and follow our TOP customers for Public Cloud products. Master the OpenStack environment and the products associated to it. Learn OVHCloud organization and deal with our internal and external processes. Guide the user to solve the problems encountered Manage and monitor customer procedures with the various internal departments : technical, commercial Contribute to the drafting of procedures and various documentation. Participate and manage different projects Report technical issues and anomalies to the various departments. Have ability to manage top customers (High levels of Support) Be an expert on one or more OpenStack-based products (Compute, Kubernetes, Databases, AI...). Participate to technical onboarding calls to boost the adoption. Be part of the Product Launch process. Animate our digital presence. Participate to events / webinars. Be able to provide advanced Advisory Services to the customers on specific topics (Networking, Firewalling…). You have a BAC degree in computer science You have experience on a similar position in an IT environment You are fluent in Spanish and English. > You have the basic knowledge of Cloud products You have a solid knowledge of virtualization environments : OpenStack, Kubernetes… You are experienced in the use of Windows Server and Linux operating systems You are familiar with the principles of networks, DNS, Firewall... You are curious about new technologies You have good writing skills and good oral communication skills You have a good spirit of analysis and synthesis You are recognized by your entourage for your rigor and your organization You have the ability to manage your stress in all situations With a strong sense of service, you wish to have a positive impact on your internal and / or external contacts You are open to the world and working in an international context is an important aspect for you You are autonomous and able to work in a fast-moving environment
Cloud Support Consultant M / F / X
Your main responsibilities :
- Answer questions from multi-channel customers by qualifying their needs
- Develop a first technical diagnosis and provide solutions to incidents encountered by users
- Identify, detect incidents and quickly provide a technical and / or commercial solution
- Provide remote technical assistance by adapting to the level of knowledge of your interlocutors
- Guide the user to solve the problems encountered
Your future impact
Attached to the Team Leader, you will be in charge of assisting our customers in the use of our OpenStack-based products. You will be the privileged interlocutor of our customers and will contribute to the optimization of customer satisfaction by providing them with quality technical advice
In 6 months, you will have accomplished
And in 1 year you will have mastered
Skills required :