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Clinical support specialist Jobs in Montreal, QC

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Clinical support specialist • montreal qc

Last updated: 1 day ago
Customer Support Specialist

Customer Support Specialist

CB CanadaMontreal, Quebec, Canada
Full-time
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization.Envision innov...Show moreLast updated: 30+ days ago
Technical Support Specialist

Technical Support Specialist

SwiftConnectMontreal, Montreal (administrative region), CA
Full-time
At SwiftConnect, we are the trailblazers in the realm of connected access enablement.Our passion lies in crafting seamless and elegant interactions for our customers, ensuring their users' digital ...Show moreLast updated: 30+ days ago
Product Support Specialist

Product Support Specialist

ZeffyMontreal, Montreal (administrative region), CA
Full-time
Be among the first 25 applicants.This range is provided by Zeffy.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Zeffy is the fastest-growing no...Show moreLast updated: 30+ days ago
Clinical Vaccine Logistics Specialist

Clinical Vaccine Logistics Specialist

ALSINOVA CROMontreal, Montreal (administrative region), CA
Full-time
A clinical research organization is seeking a Clinical Supply Chain Specialist in Montreal, Canada.This entry-level full-time role involves managing logistical activities for clinical studies, main...Show moreLast updated: 30+ days ago
Technical Support Specialist

Technical Support Specialist

Castle HallMontreal, Montreal (administrative region), CA
Full-time
Castle Hall Diligence is a leading specialist in operational, investment risk, ESG and cybersecurity due diligence of alternative and traditional asset managers. With a rapidly growing team of 100, ...Show moreLast updated: 19 days ago
  • Promoted
Application Support Specialist

Application Support Specialist

Fed ITMontréal, Quebec, Canada
Permanent
Bonjour, Je suis Robin, conseiller en recrutement et développement des affaires au sein de FED IT, cabinet de recrutement spécialisé sur les métiers TI. J'interviens sur deux types de recrutement : ...Show moreLast updated: 30+ days ago
Application Support Specialist

Application Support Specialist

DRW Holdings, LLC.Montreal (administrative region), QC, CA
Full-time
We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.C...Show moreLast updated: 9 days ago
Customer Support Specialist

Customer Support Specialist

IMCS GroupMontreal (administrative region), QC, CA
Temporary
Delivery Manager @ IMCS Group | Recruiting, Staffing.Duration : 06 months contract with possible extension • Location : Montreal, QC (On-Site). Join Client as part of the local operations team, suppor...Show moreLast updated: 16 days ago
Applications Support Specialist

Applications Support Specialist

VelixoMontreal (administrative region), QC, CA
Full-time
Velixo is an award-winning vendor of Excel-based reporting solutions for Enterprise Resource Planning (ERP) software, such as Acumatica, MYOB, Cegid and Sage Intacct. We serve customers of every siz...Show moreLast updated: 7 days ago
Technical support specialist

Technical support specialist

D-BOX Technologies Inc.Longueuil, Montérégie, CA
Full-time
We are seeking a Technical Specialist, Customer Service, who will be responsible for providing direct assistance, mainly by email and telephone, to all internal and external D-BOX customers, making...Show moreLast updated: 30+ days ago
Application Support Specialist

Application Support Specialist

Canadian Cancer SocietyMontreal (administrative region), QC, CA
Full-time
Application Support Specialist.Application Support Specialist.Canadian Cancer Society provided pay range.This range is provided by Canadian Cancer Society. Your actual pay will be based on your skil...Show moreLast updated: 22 days ago
Application Support Specialist

Application Support Specialist

P2PMontreal (administrative region), QC, CA
Full-time
We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.C...Show moreLast updated: 7 days ago
Customer Support Specialist

Customer Support Specialist

Zeffy, inc.Montreal (administrative region), QC, CA
Full-time
Zeffy is leading a transformation in the social economy with its unique zero-fee fundraising platform, currently trusted by over 50,000 nonprofits throughout North America.Experiencing a 200% year-...Show moreLast updated: 12 days ago
Spine Clinical Specialist – After-Hours Support (Montreal)

Spine Clinical Specialist – After-Hours Support (Montreal)

StrykerMontreal, Montreal (administrative region), CA
Full-time
Une entreprise leader en technologies médicales recherche un Représentant clinique associé à Montréal.Vous aiderez à coordonner la couverture des interventions chirurgicales et à éduquer le personn...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

MedfarMontreal, Quebec, Canada
Full-time +1
You will be joining Emma the Technical Support Team Lead and her multidisciplinary team of over 15 members.Their mission is to support our clients when they encounter technical issues or need help ...Show moreLast updated: 1 day ago
Bilingual Clinical Coordinator : Patient Support

Bilingual Clinical Coordinator : Patient Support

Calian Group Ltd.Montreal, Montreal (administrative region), CA
Full-time
Une entreprise de services de santé recherche un coordonnateur clinique bilingue à temps plein.Ce rôle implique l'inscription des patients, la gestion des commandes, et un suivi proactif avec les m...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

StingrayMontreal (administrative region), QC, CA
Full-time
At Stingray, creativity, collaboration, and cutting‑edge technology are the pillars of our DNA.Keen on joining a team of tech‑savvy music lovers in a stimulating and fun work environment?.Stingray ...Show moreLast updated: 7 days ago
Client Support Specialist

Client Support Specialist

EquifaxMontreal, Montreal (administrative region), CA
Full-time
Le spécialiste de l’assistance à la clientèle joue un rôle essentiel dans l’assistance aux clients d’Equifax, aux directeurs des ventes et aux conseillers. Ce spécialiste est chargé d’élaborer et de...Show moreLast updated: 19 days ago
Accounting Support Specialist

Accounting Support Specialist

MNPMontreal, Montreal (administrative region), CA
Full-time
Accounting Support Specialist (Bilingual).This bilingual opportunity is also available on MNP’s Postes avec expérience job board in French. Please submit one application only to be considered for th...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

CB CanadaMontreal, Quebec, Canada
30+ days ago
Job type
  • Full-time
Job description

Primary Job Posting Location :

Lachine, Quebec Canada

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description :

This position supports customer accounts in a traditional Supply Chain Solutions (SCS) operations environment. This position analyzes and responds to customers requests, resolves customer issues, conducts research, prepares reports, and identifies account penetration opportunities. This position reviews rates, tracks shipments and orders, prepares reports, and updates customer files and profiles. This position maintains ongoing relationships with customers and assists with customer set ups. This position provides service failure recovery management. This position provides back-up support to customer accounts and provides customer training on SCS systems. This position may require travel to customer locations for business and quality reviews.

Job duties include, but are not limited to :

  • On-boarding / implementing new customers, educating new customers on our products and services
  • Assisting customers with claims on damaged / lost shipments
  • Communicating the status of ongoing claims to customers
  • Monitoring customer activity to ensure positive trending and profitability
  • Building / updating / sharing performance reports for key accounts
  • Training customers on the claims process and other best practices
  • Identifying penetration opportunities, executing sales support, and performing administrative duties whenever necessary.

An ideal candidate :

  • Understands how shipping protection works, is aware of our competitors as well as our general position in the market relative to them.
  • Can identify and assess our customers’ business needs through various means, such as conducting customer analyses, competitive analyses, and through regular interaction with the customer.
  • Has attention to detail and is able to accurately read and interpret financial reporting in order to make recommendations to our customers.
  • Has a basic understanding of supply chain concepts, and the ability to identify risks in the supply chain to help our customers mitigate their losses and keep their accounts profitable with us.
  • Job Requirements :

  • Professional Fluency in English (written and spoken)
  • Professional Fluency in French (written and spoken)
  • Has experience in either customer service or sales
  • Bachelor’s degree in a business / financial / logistics related field - Preferred
  • Other :

  • Day Shift Schedule Monday to Friday : 8AM to 5PM
  • Hybrid working model; work from home some days of the week, presence required in the office at 1221, 32nd avenue, Lachine some days of the week.
  • UPS Supply Chain Solutions offers a competitive compensation package including :

  • Salary between $51, 750.00 - $54, 984.00 annually based on experience and education
  • Defined Contribution Pension Plan, employer contribution up to 6.5%
  • Registered Savings Plan
  • Stock Purchase Plan
  • Education Assistance Program
  • Employee Assistance Program for you and your family
  • 5 discretionary days per year + vacation + floater days available
  • Variety of store discounts for our UPSers.
  • Career development and progression opportunities across multiple business units and geographies
  • Competitive Benefits coverage and premium paid by the employer which includes :

  • Life Insurance for you and your family
  • Variety of specialists : Osteopath, Naturopath, Masseur, Acupuncturist, Speech Therapist, Dietician, Chiropractor, Physiotherapist, Podiatrist, Psychologist, Social Worker, etc.
  • Emergency Travel Assistance
  • Medical services and supplies such as ambulance, hearing aids, private nurse, orthopedic shoes, etc.
  • Vision care including eye exam, glasses or contacts
  • Dental including orthodontics services
  • Short Term and Long-Term Disability benefits
  • UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.