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Client success manager Jobs in Sainte-Therese, QC

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Client success manager • sainte therese qc

Last updated: 2 days ago
Client Support Manager - Bilingual (French)

Client Support Manager - Bilingual (French)

CMiCQC, CA
Remote
Full-time
Quick Apply
Support department, you will be the first point of contact to serve assigned clients’ technical support needs.You shall act as the liaison between the clients and the internal teams (programmers, m...Show moreLast updated: 2 days ago
  • Promoted
Coordonnateur Expérience Client

Coordonnateur Expérience Client

GSF CanadaFabreville, QC, ca
Full-time
Titre du poste : Coordonnateur Expérience Client.Sous la responsabilité de son supérieur immédiat, le Coordonnateur Expérience Client joue un rôle clé dans le support administratif et clérical du d...Show moreLast updated: 17 days ago
Client Advisor

Client Advisor

Royal Bank of Canada>LAVAL, Canada
This is an opportunity for candidates to express their interest in current and future positions for the region of Laval • •. As an RBC Ambassador inside our branches, you will put clients first and f...Show moreLast updated: 26 days ago
Client Relationship Manager, Commercial Banking, Laval, QC

Client Relationship Manager, Commercial Banking, Laval, QC

ScotiabankLaval, QC, CA
Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Client Relationship Manager contributes to the overall success of Canadian Commercial Banki...Show moreLast updated: 11 days ago
  • Promoted
Chef d'équipe - Expérience Client

Chef d'équipe - Expérience Client

Consortium de coopération des entreprises collectivesMontérégie-Est (Bedford), Canada
CA$27.66–CA$38.47 hourly
Full-time +1
Prêt à jouer un rôle clé dans une entreprise en pleine croissance ? Si vous êtes passionné par le service à la clientèle, avez un sens aigu de l’organisation et une solide expérience en gestion d’é...Show moreLast updated: 29 days ago
Expert en service client

Expert en service client

Groupe SaillantQuébec, CA
CA$20.00 hourly
Full-time +1
Tu es reconnu pour ta personnalité pétillante et chaleureuse ? Tu maitrises l’art de la communication pédagogique et ta proactivité est légendaire ? Option Subaru, membre du Groupe Saillant, a une ...Show moreLast updated: 2 days ago
Client Sales Advisor

Client Sales Advisor

Co-operatorsLaval, QC, CA
Full-time
Employment Type : Regular Full-Time.Language : French is required, English is an asset.Additional Information : There are 12 positions available. We are a leading Canadian financial services co-operati...Show moreLast updated: 30+ days ago
  • Promoted
Conseiller(ère) en expérience client

Conseiller(ère) en expérience client

iA Groupe FinancierRégion de Mistassini (Chambord), Canada
CA$60,000.00–CA$100,000.00 yearly
Full-time
Avez-vous déja pensé à devenir conseiller en sécurité financière avec iA Groupe financier ,.C’est vivre les avantages du travailleur autonome AVEC le soutien nécessaire pour atteindre vos objectifs...Show moreLast updated: 30+ days ago
  • Promoted
CONSEILLIER EXPÉRIENCE CLIENT, VENTES TÉLÉPHONIQUES

CONSEILLIER EXPÉRIENCE CLIENT, VENTES TÉLÉPHONIQUES

Le baluchon éco-villégiatureLanaudière-Nord (Saint-Esprit), Canada
Full-time
Sous le leadership de la directrice des ventes, le titulaire de ce poste est responsable d’atteindre les objectifs de vente de nuitées prévus au budget. Il applique les stratégies de vente élaborées...Show moreLast updated: 17 days ago
Représentant Service Client - Expérience Restauration Demandée

Représentant Service Client - Expérience Restauration Demandée

Strata PromotionsLaval, QC, CA
Quick Apply
Nous sommes actuellement à la recherche d’une personne pour se joindre à notre équipe en tant que représentant du service à la clientèle innovant.Nous combinons ...Show moreLast updated: 30+ days ago
Client Advisor

Client Advisor

RBC - Royal BankLaval, QC
CA$70,000.00 yearly
This is an opportunity for candidates to express their interest in current and future positions for the region of Laval • •. As an RBC Ambassador inside our branches, you will put clients first and f...Show moreLast updated: 30+ days ago
Gestionnaire de Compte Client - CAM - Customer Account Manager

Gestionnaire de Compte Client - CAM - Customer Account Manager

Mitsubishi Heavy IndustriesBoisbriand, Quebec, CA, J7H 0E2
CA$47,800.00–CA$54,100.00 yearly
English Description Follow French, Thanks! • • •.Gestionnaire de compte client .Chez MHIRJ, nous reconnaissons la valeur de nos gens, et souhaitons les inspirer à exceller et à produire des résultats ...Show moreLast updated: 30+ days ago
Responsable de l'expérience Client / Client Experience Leader

Responsable de l'expérience Client / Client Experience Leader

Harry RosenLaval
CA$60,000.00–CA$80,000.00 yearly
Full-time
It's fun to work in a company where people truly BELIEVE in what they're doing!.Responsable de l'expérience Client.Opportunités de gestion de la vente au détail. Harry Rosen est un détaillant de vêt...Show moreLast updated: 30+ days ago
  • Promoted
Représentant (e) ventes internes - service client

Représentant (e) ventes internes - service client

Agence De Placement SynergieLaval, Canada
CA$23.00–CA$25.00 hourly
Permanent
Vous voulez faire partie intégrante d'une entreprise en pleine croissance et qui prône un style de gestion ouvert et participatif? Voici votre future équipe!. La personne viendra appuyer et collabor...Show moreLast updated: 30+ days ago
Technicien(ne), Expérience client

Technicien(ne), Expérience client

UnivestaBoisbriand
CA$65,000.00 yearly
En appliquant ICI, tu choisis de devenir.Technicien(ne), Expérience client.Nous prendrons le temps de bien t’intégrer et de te former à nos méthodes de travail. En plus, tu appliques pour joindre un...Show moreLast updated: 30+ days ago
(Bilingual) Client Relationship Leader

(Bilingual) Client Relationship Leader

LifeWorksLaval, Quebec, Canada
CA$42,000.00 yearly
Full-time
TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future ...Show moreLast updated: 30+ days ago
Client Advisor

Client Advisor

0000050007 Royal Bank of CanadaCanada,Quebec,HYACINTHE,SAINT
CA$65,000.00–CA$70,000.00 yearly
Part-time
This is an opportunity for candidates to express their interest in current and future positions in the South-Shore of Montreal (Brossard, Candiac, Châteauguay, Boucherville, Longueuil, La Prairie, ...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

Iron MountainRemote, QC, CA
CA$80,000.00–CA$90,000.00 yearly
Remote
Full-time
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us.Whether you’re loo...Show moreLast updated: 30+ days ago
  • Promoted
Représentant service client

Représentant service client

Randstad CanadaLaval, Québec, CA
Permanent
Quick Apply
Notre client, un leader de confiance dans l'industrie du chauffage, de la ventilation et de l'air conditionné, recherche une personne motivée et travaillante pour rejoindre son équipe de service à ...Show moreLast updated: 30+ days ago
SUPERVISEUR LOGISTIQUE-CLIENT

SUPERVISEUR LOGISTIQUE-CLIENT

DéfisRHLAVAL, Canada
CA$170,382.69–CA$189,314.31 yearly
Permanent
Titre du poste : Superviseur Logistique .Vous êtes un leader dynamique, passionné par la satisfaction client et à la recherche d'un environnement de travail stimulant ? Rejoignez notre équipe en tan...Show moreLast updated: 30+ days ago
Client Support Manager - Bilingual (French)

Client Support Manager - Bilingual (French)

CMiCQC, CA
2 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Job Overview :

As a CMiC " Client Support Manager" within our Support department, you will be the first point of contact to serve assigned clients’ technical support needs. You shall act as the liaison between the clients and the internal teams (programmers, managers, etc.) to ensure the timely and successful delivery of solutions according to customers’ needs. Since no two problems are the same, we are looking for someone that can tailor a unique solution to suit client requirements while ensuring a quality client experience that is delivered promptly and transparently.

Key Responsibilities :

  • Manage day-to-day critical issues and share progress on issue resolution with both clients and internal support members.
  • Coordinate and participate on regular scheduled conference calls with clients. This includes :
  • Providing updates on outstanding issues.
  • Identify and prioritize key issues.
  • Discuss and coordinate upgrade and patch paths as well as any new product inquiries.
  • Coordinate support team efforts when ranking client priorities.
  • Regularly review client comments on ticket / issue notes.
  • Participate in weekly meetings with Product Leads to review client issues and priorities.
  • Maintain business partner and contact information. Assist in the creation and maintenance of internal customer service portal access for users.
  • Observe issues on the ticketing system while escalating and coordinating outstanding key support issues promptly.
  • Build and maintain strong and long-lasting business relationships.

Requirements

  • French Language certification is required
  • Preference given to those residing in Quebec
  • College / University Degree – preferably in Business, Commerce, Computer Science.
  • Knowledge of case ticketing system.
  • Ability to troubleshoot and resolve conflicts.
  • Solid ability to facilitate written and verbal communication between team members, Product Groups and clients.
  • Exceptional analytical and problem-solving skills.
  • Ability to grasp new concepts and learn quickly.
  • Extremely detail oriented with the ability to manage and prioritize workflow.
  • Good organizational and time management skills.
  • Proactive with the ability to meet tight deadlines and operate in a high-paced environment.
  • Team-player, strong work ethic and a positive attitude.
  • Previous industry experience with Construction, Tech Support or Customer Service exposure is an asset.
  • Professional Services and / or Information Technology is preferred
  • NOTE : Please note that this is not a position within Sales capacity and that core responsibilities include client support initiatives.

    Benefits

  • Competitive benefits Package (including Health & Dental benefits)
  • Paid vacation and personal days
  • Townhall meetings where all employees are encouraged to participate in open discussions
  • Outdoor lunch space, including picnic tables
  • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQs, and more)
  • Health and Wellness focus including virtual yoga classes and wellness webinars
  • RRSP Matching Program after 2 years of employment
  • Experience in a rapidly growing, socially responsible corporation
  • CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and / or assessment process. If selected to participate in the recruitment, selection and / or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.