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Client success manager Jobs in Bonnyville, AB

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Client success manager • bonnyville ab

Last updated: 27 days ago
Bilingual Client Services Specialist (French / English)

Bilingual Client Services Specialist (French / English)

Questrade Financial GroupAlberta, Canada
Full-time
Bilingual Client Services Specialist (French / English).Alberta, Canada • Charlottetown, PE, Canada • Cochrane, ON, Canada • Fredericton, NB, Canada • Greater Sudbury, ON, Canada • Iroquois Falls, ON...Show moreLast updated: 30+ days ago
  • Promoted
Sales Manager - Agriculture

Sales Manager - Agriculture

Brandt Group of CompaniesRocky View County, AB, Canada
Full-time
Brandt is currently seeking a Sales Manager for our Rockyview Agriculture (John Deere) location.The Sales Manager will be responsible for achieving sales growth and profitability of the wholegoods ...Show moreLast updated: 30+ days ago
Tax Manager

Tax Manager

Catalyst LabsAlberta, Canada
Full-time
This is an exceptional opportunity for an experienced tax professional to step into a management role in Bermuda or the Cayman Islands, one of the world’s foremost international financial centers.A...Show moreLast updated: 30+ days ago
Senior HCM Reporting & Analytics Consultant - Workday Success Plans

Senior HCM Reporting & Analytics Consultant - Workday Success Plans

Workday, Inc.Remote, AB, CAN
Remote
Full-time
Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articul...Show moreLast updated: 30+ days ago
Underwriter, Junior

Underwriter, Junior

EquitableAnywhere - Alberta
Full-time +1
Alberta, Canada Req #2340 Friday, July 19, 2024 At Equitable, we realize that your work life is not just about performing a job. it's about being part of a workplace that helps you grow and reach y...Show moreLast updated: 30+ days ago
Assistant Store Manager

Assistant Store Manager

Michael HillAlberta, Canada
Full-time +1
Michael Hill is a market leading, premium jewellery brand, operating a network of 280 stores across Australia, New Zealand and Canada. We invite you to come and join the team behind the moments that...Show moreLast updated: 30+ days ago
  • Promoted
Senior Account Manager

Senior Account Manager

CMB Insurance BrokersGreater Edmonton Metropolitan Area, Canada
Full-time
As a Senior Account Manager, working with the Producers and under the direction of the Service Supervisor you will help plan, lead and guide the renewal and servicing of accounts to contribute to t...Show moreLast updated: 30+ days ago
Corporate Sales Manager

Corporate Sales Manager

Canadian Tire CorporationEmplacement mobile Alberta [F001]
Full-time
Reporting to the Regional Sales Manager, the.This is an external sales role selling safety, security, and image by providing our customers with uniform, safety footwear and PPE programs, corporate ...Show moreLast updated: 30+ days ago
  • Promoted
Client Manager, Commercial Insurance

Client Manager, Commercial Insurance

Lloyd SaddAlberta, Canada
Full-time
The Client Manager is an expert advisor responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in obtaining, maintaining, ...Show moreLast updated: 30+ days ago
Client Relationship Specialist - West

Client Relationship Specialist - West

Equitable Life of CanadaAlberta, Canada
Full-time +1
Client Relationship Specialist - West.Alberta, Canada Req #2377 Thursday, July 25, 2024 At Equitable, we realize that your work life is not just about performing a job. it's about being part of a w...Show moreLast updated: 30+ days ago
EUC Project Manager

EUC Project Manager

WBM TechnologiesAlberta, CA
Full-time
At WBM, we believe in providing world-class customer service and obtaining the highest level of customer satisfaction results. We do this by gaining a deep understanding our client’s needs which, in...Show moreLast updated: 30+ days ago
Performance Consultant

Performance Consultant

AutoTrader.caAlberta
Full-time
Performance manager consultant.We are seeking an energetic and experienced Performance Manager.This highly motivated individual will be responsible for developing & maintaining existing customer re...Show moreLast updated: 30+ days ago
Senior Financial Functional Consultant - Advisory Workday Success Plans

Senior Financial Functional Consultant - Advisory Workday Success Plans

Canada Workday ULCRemote, AB, CAN
Remote
Full-time
We are seeking people who love to help customers overcome Financial technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to u...Show moreLast updated: 30+ days ago
Full Time Mental Health Capacity Building Success / Wellness Coach

Full Time Mental Health Capacity Building Success / Wellness Coach

York Region District School BoardAlberta, Canada
Full-time
The MHCB Success / Wellness Coach reports to the MHCB Program Manager and provides addiction and mental health promotion and prevention to children, youth and families. Working as part of a team, this...Show moreLast updated: 30+ days ago
Director Client Care & Programs - Residential Addiction Recovery

Director Client Care & Programs - Residential Addiction Recovery

Red Deer Dream CentreAlberta, CA
Full-time
Position DescriptionRED DEER DREAM CENTRE SOCIETY PHILOSOPHYThe Red Deer Dream Centre Society is a faith-based recovery organization working to change the lives of those men suffering from addictio...Show moreLast updated: 30+ days ago
Manager, Client Care - Remote

Manager, Client Care - Remote

Aurora CannabisAlberta, Canada
Remote
Full-time
Reporting to the Director, Client Care, the Manager, Client Care will be responsible for strategizing and implementing initiatives to enhance the customer journey, reduce churn, and improve overall...Show moreLast updated: 30+ days ago
Senior Customer Success Manager - 100% Remote

Senior Customer Success Manager - 100% Remote

ABC FitnessAlberta
Remote
Full-time
Are you passionate about building strong relationships with customers and ensuring their success? Do you excel in guiding clients through their journey with a product, ensuring they derive maximum ...Show moreLast updated: 30+ days ago
Associate Manager Merchandising

Associate Manager Merchandising

Ralph LaurenRocky View, Canada
Full-time
Ralph Lauren Corporation (NYSE : RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories : apparel, accessories, home, fragrances, and hospita...Show moreLast updated: 30+ days ago
Project Manager (Remote) - Cayenta

Project Manager (Remote) - Cayenta

N. Harris Computer Corporation - CADAlberta, Canada
Remote
Full-time
Our Professional Services team has an exciting opportunity for a driven individual, and we're looking for a Project Manager that is passionate about providing IT transformation and implementation s...Show moreLast updated: 30+ days ago
Manager

Manager

Recruitment PartnersAlberta, CA
Full-time +1
Our client, who owns a small Public Practice firm, is searching for a Manager to join their team.This role will be responsible for the practice in Edmonton while providing support to another locati...Show moreLast updated: 27 days ago
Bilingual Client Services Specialist (French / English)

Bilingual Client Services Specialist (French / English)

Questrade Financial GroupAlberta, Canada
30+ days ago
Job type
  • Full-time
Job description

Bilingual Client Services Specialist (French / English)

Alberta, Canada

  • Charlottetown, PE, Canada
  • Cochrane, ON, Canada
  • Fredericton, NB, Canada
  • Greater Sudbury, ON, Canada
  • Iroquois Falls, ON, Canada
  • Kapuskasing, ON, Canada
  • Manitoba, Canada
  • Moncton, NB, Canada
  • Moosonee, ON, Canada
  • New Brunswick, Canada
  • Newfoundland, Newfoundland and Labrador, Canada
  • North Bay, ON, Canada
  • Nova Scotia, Canada
  • Saskatchewan, Canada
  • St. John's, NL, Canada
  • Temiskaming Shores, ON, Canada
  • Timmins, ON, Canada
  • Winnipeg, MB, Canada Req #1059 Monday, August 19, 2024 Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of. This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.

NOC 64400

What’s in it for you as an employee of QFG?

  • Health & wellbeing resources and programs
  • Paid vacation, personal, and sick days for work-life balance
  • Competitive compensation and benefits packages
  • Hybrid and flexible work arrangements
  • Career growth and development opportunities
  • Opportunities to contribute to community causes
  • Work with diverse team members in an inclusive and collaborative environment
  • We’re looking for our next Bilingual Client Services Specialist (French / English). Could It Be You?

    The purpose of the Client Services Specialist is to develop a positive client experience by understanding and responding to clients’ enquiries quickly, professionally and accurately.

    As the primary point of contact for our clients, the Client Services Specialist must provide exemplary customer service and recognize opportunities to proactively position other Questrade products and services to better meet the client’s needs.

    What’s it like working as a Bilingual Client Services Specialist (French / English) at Questrade?

    The Bilingual Client Services Specialist responds to incoming inquiries from clients by phone, email and instant messaging.

    They respond to a variety of client issues including : account inquiries, transaction inquiries, product inquiries and technological assistance.

    In addition, the Client Services Specialist may contact clients directly to advise of issues in their accounts or to follow up on other concerns.

    Need more details? Keep reading…

    In this role, responsibilities include but are not limited to :

  • Effectively and efficiently manage each client interaction from first contact to resolution;
  • Manage multiple inbound / outbound client support channels (i.e. phones, email, live chats, in-person);
  • Become subject matter expert on Questrade products and services;
  • Provide technical support to clients on Questrade’s various trading software platforms;
  • Presenting value added solutions (including products, tools and resources) in addition to exploring opportunities relevant to the client;
  • Resolve client problems in a professional manner, escalating issues as required;
  • Keep current on Questrade’s products, services, programs, policies and procedures;
  • Participate in team meetings and workshops.
  • So are YOU our next Bilingual Client Services Specialist (French / English)? You are if you…

  • Have a post-secondary degree / diploma in related field
  • Are flexible to work rotating 8-hour shifts including evenings and weekends
  • Your written and spoken English and French is impeccable, and your communication skills are highly polished.
  • Additional kudos if you…

  • Have completed Canadian Securities Course (CSC)
  • Some more information you might want to know...

  • The shifts will be scheduled 5 days per week, not exceeding 40 hours in total; however, the working hours / days of the week may fluctuate from one week to another.
  • The 8-hour shifts will be scheduled between 7 : 30 am-10 pm on Mondays-Fridays (working in the office) and 10 am-6 pm on Saturdays & Sundays (working from home if scheduled for a weekend shift), including statutory holidays.
  • Sounds like you? Click below to apply!

    LI-HT1

    LI-Remote

    At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment / selection process, please let us know and we will work with you to meet your needs.

    Other details

  • Pay Type Salary
  • Alberta, Canada
  • Charlottetown, PE, Canada
  • Cochrane, ON, Canada
  • Fredericton, NB, Canada
  • Greater Sudbury, ON, Canada
  • Iroquois Falls, ON, Canada
  • Kapuskasing, ON, Canada
  • Manitoba, Canada
  • Moncton, NB, Canada
  • Moosonee, ON, Canada
  • New Brunswick, Canada
  • Newfoundland, Newfoundland and Labrador, Canada
  • North Bay, ON, Canada
  • Nova Scotia, Canada
  • Saskatchewan, Canada
  • St. John's, NL, Canada
  • Temiskaming Shores, ON, Canada
  • Timmins, ON, Canada
  • Winnipeg, MB, Canada
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