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Client manager Jobs in North York, ON

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Client manager • north york on

Last updated: 13 hours ago
  • Promoted
Client Services Manager

Client Services Manager

Spectrum Health CareToronto, ON, Canada
Full-time
Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!. This role is for you if you're a people-powered problem s...Show moreLast updated: 30+ days ago
Client Engagement Manager

Client Engagement Manager

LotusFlare, Inc.Toronto, CA
Full-time
Quick Apply
LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley.Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make aff...Show moreLast updated: 30+ days ago
Manager, Client Strategy

Manager, Client Strategy

CIBCToronto C6A, ON, Canada
Full-time
Employment Type : Regular / Full‑time.We’re building a relationship‑oriented bank for the modern world.We need talented, passionate professionals who are dedicated to doing what’s right for our clie...Show moreLast updated: 3 days ago
Client Transitions Manager

Client Transitions Manager

Fidelity InternationalToronto, Ontario, Canada
Full-time
Current work authorization for Canada is required for all openings.You will be working on a flexible hybrid schedule as part of Fidelitys dynamic working arrangement. At Fidelity weve been helping C...Show moreLast updated: 2 days ago
Senior Manager, Client Support

Senior Manager, Client Support

OceanMDToronto, ON, CA
Full-time
Quick Apply
Join us as we change healthcare for the better.OceanMD, a WELL Health Company, is the leading provider of EMR-integrated Patient Engagement and eReferral tools in Canada, playing a critical role in...Show moreLast updated: 30+ days ago
  • Promoted
Client Liaison - Account Manager

Client Liaison - Account Manager

Magnus HRSToronto, ON, Canada
Full-time
Location : Hybrid (Toronto Office), Monday - Thursday in office, Friday remote.The Client Liaison is responsible for creating and nurturing relationships with clients, ensuring a smooth and professi...Show moreLast updated: 30+ days ago
  • New!
Client Manager

Client Manager

NielsenIQToronto, Ontario, Canada
Full-time
Candidates have to be in Canada at time of application.As a Client Manager you will be responsible for securing new revenue by performing all sales activities and account management from ...Show moreLast updated: 13 hours ago
Manager, Client Strategy

Manager, Client Strategy

Canadian Imperial Bank of CommerceToronto, Ontario, Canada
Full-time
We need talented passionate professionals who are dedicated to doing whats right for our clients.At CIBC we embrace your strengths and your ambitions so you are empowered at work.Our team members h...Show moreLast updated: 4 days ago
Client Relationship Manager

Client Relationship Manager

Sun LifeToronto, Ontario, Canada
Full-time
You are as unique as your background experience and point of view.Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields...Show moreLast updated: 21 days ago
Senior Client Manager

Senior Client Manager

Alight SolutionsToronto, Ontario, Canada
Full-time
Are you a fast learner who is fascinated by Client interactions.Are you a talented project manager looking to build your skills working with high profile. At Alight we believe a companys success sta...Show moreLast updated: 25 days ago
  • Promoted
Client Experience Manager

Client Experience Manager

Capital EconomicsToronto, ON, Canada
Full-time
At Capital Economics, we deliver independent macroeconomic and thematic insights through our real-time digital platform, challenging the status quo and partnering for our clients' success.We do...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Manager

Client Success Manager

GAM Technical ServicesToronto, ON, Canada
Full-time
GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions. Our mission is to create fun, success, and innovation...Show moreLast updated: 26 days ago
Client Solutions Manager

Client Solutions Manager

Bantrel Co.Toronto, Ontario, Canada
Full-time +1
We are currently seeking a Business Development and Capital Projects professional to join our Bantrel Client Solutions team. The Client Solutions team is responsible for all business development act...Show moreLast updated: 30+ days ago
Client Manager

Client Manager

People CorporationToronto, Ontario, Canada
Full-time
We are looking for a Client Manager to join our team.The Client Manager at BBD provides service and support for internal and external clients. They are responsible for managing and retaining an assi...Show moreLast updated: 10 days ago
  • Promoted
Client Experience Manager

Client Experience Manager

Nvision SolutionsMarkham, ON, Canada
Full-time
Youre a relationship-first, results-driven communicator who thrives on collaboration, accountability, and momentum.Youre not just keeping things organized, youre a strategic facilitator who ensures...Show moreLast updated: 30+ days ago
  • Promoted
Client Services Manager

Client Services Manager

proSapientToronto, ON, Canada
Permanent
Every day, somewhere in the world, important decisions are made.Whether it is a private equity firm deciding to invest into a business or a large corporation implementing a new strategic direction,...Show moreLast updated: 20 days ago
Manager, Client Finance

Manager, Client Finance

JLLToronto, Ontario, Canada
Full-time
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology fo...Show moreLast updated: 30+ days ago
Manager, Client Delivery Team

Manager, Client Delivery Team

Bank of MontrealToronto, Ontario, Canada
Full-time +1
Commercial Sales & Service.Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner while ...Show moreLast updated: 30+ days ago
  • Promoted
Senior Manager, Client Partner

Senior Manager, Client Partner

Snap Inc.Toronto, Canada
Full-time
We believe the camera presents the greatest opportunity to improve the way people live and communicate.Snap contributes to human progress by empowering people to express themselves, live in the mom...Show moreLast updated: 7 days ago
People also ask
Client Services Manager

Client Services Manager

Spectrum Health CareToronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

Your happiness and well-being are top priorities at Spectrum!  We offer competitive wages, paid sick days, RRSP matching and more!

We are hiring a  Client Services Manager   to support our Toronto branch. This role is for you if you're a people-powered problem solver who loves leading teams, streamlining schedules, and turning client care into a well-oiled, high-impact operation. This role is fully in our Toronto office location (Bloor / Yonge).

At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.

Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of  Canada’s Best Managed companies  and a committed member of a team of highly skilled healthcare professionals.

Job Description

  • Motivates, directs and coaches staff to ensure quality care to all clients.
  • Reviews staffing assignments to ensure the delivery of quality care to all clients and overtime for field staff is managed
  • Ensures effective resolution of customer complaints to increase satisfaction and maintain customer loyalty
  • Oversees staffing and the preparation of monthly schedules for Client Service Coordinators
  • Oversees the hiring, training and orientation for Client Service Coordinators
  • Collects and shares key performance indicator (KPIs) results with the team and engages team to conduct continuous improvement activities
  • Organizes & evaluate workflows for the coordination team. Identifies trends, process gaps, and variations as part of establishing a continuous quality improvement
  • Communicates serious service quality issues to the Regional Director / Manager for intervention and resolution where appropriate
  • Supports the Regional Director / Manager with projects and day to day operations as required

Qualifications

  • Minimum 5 years experience in the health care industry with experience in home care
  • Registered health care professional an asset
  • Post-secondary education or equivalent work experience
  • 2+ years’ people management experience
  • Demonstrated commitment to the delivery of customer service excellence
  • Ability to manage and improve core business processes
  • Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
  • Strong computer skills (including ability to learn proprietary software and prepare reports in Excel)
  • #TO_coord

    Additional Information

    Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.

    We thank all applicants, however, only those individuals selected for interviews will be contacted.

    In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

    If you require accommodation because of disability through the recruitment process, please contact Human Resources at () for assistance.

    Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.