Claims Jobs in Whitby, ON

JOB DESCRIPTION

About the role

We’re looking for a Unit Claims Manager, Property Claims Specialists / Appraisal , to join our growing team! As a leader in this role, you will play a pivotal role in optimizing the relationship with our vendor network and overseeing the integrity and accuracy of property damage estimates to ensure a seamless claims process.

This opportunity can be based out of any of the following Ontario offices : Ajax, London, Mississauga ( Century Ave), Ottawa or Toronto ( University Ave).

What you'll do here :

• Lead, coach and mentor a mis of team of desk and field Property Claims Specialists and / or Major Loss Appraisers fostering a collaborative and performance-driven culture to achieve team and organizational goals.
• Build strong collaborative relationships with internal appraisers and external vendors to ensure that estimates are detailed and comply with regulatory requirements, company policies and industry standards.
• Identify opportunities for streamlining appraisal workflows, improving estimate accuracy, and enhancing overall claims efficiency. Drive initiatives to reduce cycle times and improve the customer experience.
• Focus on ensuring vendors provide high-quality service supporting positive outcomes for customers and maintaining satisfaction throughout the vendor’s involvement.
• Effectively identify and develop talent, demonstrate strong performance management within your team.
• Work closely with vendor managers, claims adjusters, and property leadership to ensure that appraisals, estimates, and repair timelines align with department objectives.
• Track and evaluate vendor and team performance through data-driven analysis, reporting on trends to senior leadership.

What you bring to the table :

This posting expires 14 / February / at 11 : 59pm EST ​

This role is eligible for employee referral bonus. #myReferrals

LI-Hybrid

LI-MS1

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.