Adecco is currently hiring several temporary full-time friendly, detail-oriented, and service-driven Box Office Sales & Concierge Representatives to be the face of the guest experience team for the Cirque du Soleil team in Toronto, ON. you will be responsible for ticket sales, customer inquiries, and providing personalized concierge services to ensure every guest enjoys a seamless and memorable visit. This role requires the ability to learn ticketing software and retain a high level of complex information and working in a loud environment as well as being polite and courteous.
If you thrive in fast-paced environments and love delivering exceptional service, this is the role for you!
- Pay rate : $ 19.00 / hour
- Location : Toronto, ON
- Shifts : 90 minutes prior to the beginning of the show until the end of intermission of the last show. Hours will vary. | 5 days a week (subject to change according to the show schedule)
- Job type : Temporary | Full-time
Here's why you should apply :
4% vacation paid weeklyPaid weekly accurate and on timeStrong health and safety programsMedical and dental benefits once qualifiedFree training programsNew and quicker onboarding processResponsibilities :
Sell tickets at the window using Cirque du Soleil's ticketing systemAssist customers and answer all questions with confidence and efficiencyManage the will call and reprintsAssist customers with purchase decisionsResolve customer conflicts with guidance from supervisorMaintain knowledge of products currently available to customersUnderstand and relate purchasing policies to customersCollect complete and accurate data from customersFollow proper cash handling procedures and reconcile daily transactionsAscertain and resolve customer concerns, requests, and / or complaints in a timely, courteous and informed mannerContribute to the environment of the box office in a way that is conducive to customer service, sales promotion, safety, and quality of work lifeAssist in the concessions to serve F&B products during intermission (Smart Serve certified is an asset)Keep the working environment clean and sweep after each selling periodPerforms other duties as required.Requirements :
Possess the ability to learn ticketing software and retain a high level of complex informationBe comfortable working in a loud environmentBe calm, motivated, polite and courteousHave a professional, clean appearance with a straight posture. Note : Employees are responsible for arriving in black shirts, pants and shoes (no logosBe physically able to stand up for long hours and travel up-and-down stairs frequentlyUnderstand customer service and hospitalityWork well with othersPay attention to the detailsWorking fast and efficiently under pressureHave a welcoming and friendly attitude (smile and proper greetings);Know when to get the help of a supervisorAvailability for the whole city durationSpeak English - other languages are an asset.Mu st be legally eligible to work, and reside in CanadaIf you are interested in this position in Toronto, ON , apply now and an Adecco recruiter will reach out soon!
CAGEN6644
