Change manager Jobs in Ottawa, ON

Please note this role will work in a hybrid environment. The successful candidate will be working at our Ottawa (1800 Alta Vista Drive), Toronto (67 College Street) or Brampton (100 Parkshore drive) site office with a mixture of on-site and off-site work to meet the needs of our organization. Currently, employees are expected to have an in-person presence for at least 40% of their work time.

Job posting ID: 8667

Employment status: Temporary full-time
Position's anticipated end date: 2029-03-23

Salary/Rate of pay: $86,400 - $101,700

Application deadline: 2026-05-15

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Temporary full-time Specialist, Strategic Change Communications to join our dynamic Communications team in our Donor Engagement and Corporate Reputation division.

The Communications team empowers and motivates individuals to join Canada’s Lifeline by creating engaging content, building brand affinity, and preserving confidence in Canadian Blood Services.

In this role, you will support our change communications team to effectively reach employees working across the country in different roles, divisions, and environments. You will be accountable for the planning, development and production of communications strategies, products, and resources in support of organizational transformation, business goals, and high priority initiatives.

This role requires both hands‑on content production and the ability to provide strategic change communications advice to internal partners. This highly collaborative role will also require excellent relationship building skills. You will work closely with a broad range of organizational partners to provide communications guidance.

You will safeguard Canada’s Lifeline by helping employees and stakeholders understand, adopt, and sustain change by delivering timely, relevant, and audience-centered communications throughout the change lifecycle.

Formula for success

• Leveraging your demonstrated knowledge and expertise in change communication, you will advise, create, and execute on strategies at different stages of change in support of the goals and objectives of Canadian Blood Services.
• Utilizing your creative mindset and strong attention to detail, you will produce creative content (written, video and visual) in alignment with brand guidelines. Content development supports internal audiences in a variety of channels.
• Working closely with executive leaders and project sponsors, you will shape and deliver leader‑led communications to support credibility, clarity, and consistency during change.
• Applying your resourcefulness and adaptability, you will support engagement opportunities that deepen employee commitment to Canada’s Lifeline.
• Drawing on your exceptional interpersonal skills and ability to build impactful relationships, you will support divisional partners, including but not limited to People, Culture and Performance to enhance employee experience initiatives.
• Harnessing your strong ability to collaborate across diverse teams, you will safeguard our brand and reputation by working with subject matter experts to ensure high quality, brand-aligned consistent and accurate content.

Desired education and skills

• Post-Secondary level education in a relevant discipline from a recognized academic institution is essential, preferably in Public Relations, Journalism, Communications or Marketing.
• 5 years of communications-related experience; minimum 3 years of other related experience.
• Demonstrated experience supporting organizational change initiatives across multiple audiences or geographies.
• Strong facilitation and presentation skills are required.
• Exceptional written and verbal communication skills are required.
• Prosci Change Management Certification would be considered an asset.
• An equivalent combination of education, training and experience may be considered.

What we offer you

• Percentage in lieu of benefits and vacation.
• Annual performance award up to 6%.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/ 2 days of the week.
• You may be expected to travel a couple of times per year, and as required.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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