Care manager Jobs in North York, ON
Client Care Manager
Nurse Next Door - Richmond Hill, ONRichmond Hill, ON, CA
Debt Solutions Manager / Client Care Account Advisor - Toronto
Campbell Morden IncToronto, ON, Canada
Senior Customer Care Manager
Ontario Lottery and Gaming CorporationToronto, ON
Manager, Spiritual Care Services
Mackenzie HealthRichmond Hill, ON, CA
Care & Service Manager - RN
ParaMedNorth York
Remote Customer Care, Sales & Team Manager-SD
AO GLOBE LIFERichmond Hill, ON, CA- Promoted
Travel Nurse RN - Care Manager - $3,070 per week
HealthEcareers - ClientOntario, CA
Manager, Customer Care Systems Testing
Toronto HydroToronto, ON, CA
Server / Dining Room Care Manager
Sunrise Senior LivingMarkham, Ontario
Care Manager
Stay at Home Nursing CareHamilton and Niagara, ON, CA
Nursing Home Care Manager
UpstaffScarborough, ON, ca
Senior Project Manager, Primary Care
Ontario HealthToronto, ON
Care Manager, RN
HealthCare TalentOntario, CA
Senior Customer Care Manager
OLGToronto, Ontario, Canada
RECE Manager for a Not-for-Profit Child Care Centre
Sentient HR Services Inc.Vaughan, ON, CA
Manager (Early Learning and Care)
Macaulay Child Development CentreToronto, CA
Client Service Manager - Integrated Care Solutions
Closing the Gap Healthcare GroupToronto, Ontario, CAClient Care Manager
Nurse Next Door - Richmond Hill, ONRichmond Hill, ON, CA- Full-time
Client Care Manager
Richmond Hill, ON
About Us : Nurse Next Door is dedicated to Making Lives Better through Happier Aging.
We are committed to helping seniors remain in their homes for as long as they desire by providing compassionate care and forming genuine connections.
Our mission is to empower seniors to continue pursuing their passions and living fulfilling lives.
At Nurse Next Door, we are more than just a home care company; we are a team that genuinely cares and strives to make a meaningful impact in everything we do.
Join us in our journey to transform home care through our Happier Aging philosophy.
Position Summary : As a Care Manager at Nurse Next Door, you will play a pivotal role in ensuring the well-being of our clients and the success of our caregiving team.
Your responsibilities will encompass various aspects of client care, caregiver management, and operational excellence.
By collaborating with the community and fostering relationships, you will help drive growth and maintain our commitment to exceptional customer service.
Key Responsibilities :
Consult Conversion :
Conduct Caring Consults, assessing clients' physical, emotional, and environmental needs.
- Achieve a conversion goal of 90% during consultations.
- Build and nurture relationships with community leaders and professional organizations for referrals.
- Promote and maintain high-quality, innovative customer service.
- Act as an advisor in Caring Consults to ensure clients and their contacts have all necessary information.
Client Care Delivery and Experience :
Attend all First Visits with Caregivers to ensure care plans are executed as per the Service Agreement.
Delivering a premium client experience impacting Net Promoter Scores of 9 or higher
People Leadership :
Lead and motivate the caregiving team to achieve goals.
Scheduling Collaboration :
Collaborate with the Care Services Center (CSC) team to deliver exceptional client service.
Administration :
Maintain accurate documentation, including care plans, employee files, and client files.
Availability :
Maintain open availability and flexibility.
Business Relationships :
Qualifications :
Education Requirements :
Experience Requirements :
COVID-19 Considerations :
Learn more here : https : / / www.nursenextdoor.com / jobs