Call center representative Jobs in Halifax, NS

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Do you have an instinct for spotting risks, a commitment to justice, and the drive to protect people and property? Join one of Canada’s most prominent and most respected Asset Protection teams and make a direct impact in safeguarding our business, our employees, and our customers.

This isn’t just another job. It’s a front-line career in retail security where your vigilance, professionalism, and quick decision-making help create a safe shopping environment while reducing theft and fraud in high-volume grocery and pharmacy settings.

What You’ll Do

• Protect & Deter – Actively prevent theft, fraud, and policy violations by maintaining a visible and professional presence in-store.

• Apprehend with Confidence – Safely and lawfully detain offenders, following all company and legal procedures.

• Investigate & Collaborate – Conduct detailed internal and external investigations, gather and analyze evidence, and work closely with law enforcement when required.

• Reduce Shrink – Partner with store leadership to identify loss trends and implement effective prevention strategies.

• Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.

• Stay Agile – Thrive in a dynamic, fast-paced environment with a flexible schedule, adapting quickly to new challenges.
  

What You’ll Bring

• Credentials & Knowledge – Valid Provincial Security Guard License, understanding of the Criminal Code of Canada, Trespass to Property Act, and related legislation.

• Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).

• Professional Presence – Approachable, confident, and respectful with exceptional communication skills.

• Integrity & Initiative – A high level of trustworthiness, accountability, and a proactive approach to problem-solving.

• Retail Insight – Previous experience in grocery, pharmacy, or other high-volume retail environments is an asset.
  

Why Join Us?

• Be part of an elite national team trusted to protect one of Canada’s leading grocery and pharmacy retailers.

• Gain hands-on experience in investigations, law enforcement collaboration, and loss prevention strategy.

• Build a career in a company that values professional growth, teamwork, and ethical standards.
  

Ready to make a real impact? Apply today and become a key player in protecting our people, products, and profits.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :

$19.00 / 19,00$ (per hour / de l’heure)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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