Call center manager Jobs in Windsor, ON

Job Description

Are you passionate about creating an exceptional shopping experience? Do you enjoy helping customers feel confident and stylish while keeping the store organized and visually appealing? If so, this role is for you!

As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to processing transactions at the cash desk, you play a key role in making every interaction positive and memorable.

Key Responsibilities

• Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
• Process transactions efficiently and accurately to ensure customers feel valued at checkout.
• Promote a customer-first approach by providing personalized assistance, answering questions, and contributing to an inclusive, welcoming environment.
• Use product knowledge and current promotions to drive add-on sales and support store performance.
• Maintain a clean, organized, and visually appealing sales floor.
• Support daily store operations to ensure smooth and consistent execution.

Qualifications

• Experience in retail, sales, or customer service is preferred.
• Ability to multitask and stay organized in a fast-paced, dynamic environment.
• Customer-focused mindset with the ability to create a welcoming and engaging experience.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Team player with a positive attitude and attention to detail.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexible availability; able to work evenings, weekends and holidays.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).

Additional Information

What Sets Us Apart

Hiring rate at $0.40 above minimum wage (rate may be greater based on relevant experience)

Exclusive Benefits:

• Flexible Hours: We adapt to your availability to offer a schedule that fits your needs
• Career Advancement: Opportunities for professional growth and career development*
• Paid time off: Flexible days and vacation time to help you balance school, work and personal life*
• Enjoy up to 70% off on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)*
• Generous Referral Policy: Refer your friends and earn rewards for every successful hire – the more you refer, the more you earn!*

*Certain conditions apply

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.