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Call center Jobs in Morden, MB

Last updated: 1 day ago
Remote Call Center Representative (Manitoba)

Remote Call Center Representative (Manitoba)

Mass MarketsMB, CA
CA$25.00 hourly
Remote
Full-time
In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. All it takes to get started is f...Show moreLast updated: 30+ days ago
Virtual Data Collection Agent (Work-at-Home)

Virtual Data Collection Agent (Work-at-Home)

FocusGroupPanelHanover, Manitoba, Canada
Remote
Full-time +1
Remote Telecommute Work From Home Job Description : .We are looking for remote, telecommuting candidates from all types of work backgrounds and skill levels to join us. This is a flexible, work from h...Show moreLast updated: 7 days ago
pediatrician

pediatrician

Menzies Medical CentreMorden, MB, CA
CA$400,000.00 yearly
Full-time +1
Education : Degree in medicine, dentistry, veterinary medicine or optometry.Experience : Experience an asset.Diagnose diseases and physiological disorders. Prescribe medication and treatment.Treat dis...Show moreLast updated: 30+ days ago
veterinary technologist

veterinary technologist

Beausejour Animal HospitalMB, CA
CA$24.00–CA$30.00 hourly
Full-time +1
Experience : Experience an asset.Collect samples and perform other laboratory tests.Handle, restrain and care for animals undergoing treatment and surgery. Produce diagnostic radiographs.Assist veter...Show moreLast updated: 10 days ago
cook

cook

CHAT MASALAWinkler, MB, CA
CA$15.80–CA$16.00 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : Experience an asset.Determine the size of food portions and costs. Plan menus and estimate food requirements for their realizati...Show moreLast updated: 30+ days ago
  • Promoted
Travel Nurse - Manitoba

Travel Nurse - Manitoba

Canadian Health Care AgencyMB, Canada
Full-time
TheRegistered Nurse will be a valued member of CHCA - Travel Nurse Team, providingculturally safe care for Indigenous patients and families in remote, isolatedor semi-isolated areas across Manitoba...Show moreLast updated: 30+ days ago
health care aide

health care aide

Gilas Health Care Services Inc.MB, CA
CA$25.00 hourly
Full-time +1
Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Experience : Experience an asset.Take patients' blood pressure, temperature an...Show moreLast updated: 30+ days ago
Cashier

Cashier

A&W Food Services of CanadaWinkler, MB, CA
CA$15.00 hourly
Part-time
The Cashier ensures an excellent experience for their guests by exceeding expectations and taking, assembling, and serving orders accurately. The Cashier cares for their guests first before anything...Show moreLast updated: 30+ days ago
Hurricane Relief Call Center Representative

Hurricane Relief Call Center Representative

MCI, LCMB, CA
CA$37,000.00–CA$45,000.00 yearly
Temporary
IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS.MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster rel...Show moreLast updated: 30+ days ago
Remote Bilingual (French / English) - Specialist, Personal Lending - Call Center

Remote Bilingual (French / English) - Specialist, Personal Lending - Call Center

BMOManitoba, Manitoba, Canada
CA$35,700.00–CA$66,100.00 yearly
Remote
Part-time
VIRTUAL(R)61 - REMOTE / TELETRAVAIL - QC - BMO.Retail Banking Sales & Service.Must be available for our department hours Mon-Fri 8AM-8PM EST and Saturday 9 AM - 7 PM EST. Offer is conditional to the c...Show moreLast updated: 1 day ago
  • Promoted
Implementation Technician (Manitoba)

Implementation Technician (Manitoba)

BFG Enterprise ServicesManitoba, Canada
Full-time
Responsible for the installation and maintenance of communications hardware and networks in retail environments.These networks are comprised of data, POS and PC systems in commercial spaces.Interpr...Show moreLast updated: 20 days ago
Journeyman Automotive Service Technician (Selkirk)

Journeyman Automotive Service Technician (Selkirk)

Fountain TireMB, CA
CA$32.00–CA$34.00 hourly
Full-time
Journeyman Automotive Service Technician.Something different! You never know what kind of vehicle you may be required to work on. We offer repair and mechanical services for cars, trucks and other v...Show moreLast updated: 30+ days ago
  • Promoted
Canadian CPA Firm Owner - [Bookkeeping Partnership]

Canadian CPA Firm Owner - [Bookkeeping Partnership]

BooksTime, Inc.Manitoba, MB, ca
Full-time
Are you a CPA firm owner looking to scale your practice, offer comprehensive services to your clients, or offload your bookkeeping workload? At BooksTime we specialize in providing accurate, timely...Show moreLast updated: 2 days ago
cleaner, light duty

cleaner, light duty

All-in-one Management Services Inc.Morden, MB, CA
CA$16.00–CA$16.50 hourly
Full-time +1
Secondary (high) school graduation certificate.Sweep, mop, wash and polish floors.Vacuum carpeting, area rugs, draperies and upholstered furniture. Clean, disinfect and polish kitchen and bathroom f...Show moreLast updated: 30+ days ago
Hurricane Relief Call Center Representative

Hurricane Relief Call Center Representative

The Sydney Call CentreMB, Canada
CA$15.80 hourly
Full-time +1
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
Data Center Technician Canada Onsite

Data Center Technician Canada Onsite

RM Staffing B.V.Winkler, MB, CA
Permanent
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24 / 7 support through...Show moreLast updated: 30+ days ago
LPN - Vascular Surgery Office

LPN - Vascular Surgery Office

Albany Medical Center102 Park Street
CA$24.50–CA$28.76 hourly
Part-time
Day (United States of America)Salary range : $24.Vascular Surgery Office - Glens Falls, NY.Work schedule : Monday – Friday. Our Vascular Surgery office located in Glens Falls, NY is seeking a dynamic ...Show moreLast updated: 30+ days ago
CCTV Technical Support Specialist - (Canada Remote)

CCTV Technical Support Specialist - (Canada Remote)

Motorola SolutionsManitoba,Canada e...
CA$55,000.00–CA$65,000.00 yearly
Remote
Full-time
Reporting to a Technical Support Team Lead or Manager, Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner.Success in ...Show moreLast updated: 16 days ago
Bus Driver

Bus Driver

enVisionManitoba, Manitoba, CA
CA$15.00–CA$17.00 hourly
Part-time
Employment Opportunity : Bus Driver (Casual).Vision Community Living exists to inspire equality, inclusion, and the value of all people. Our team welcome candidates from persons of all sexual orienta...Show moreLast updated: 30+ days ago
Infirmière / Infirmier gestionnaire de cas / Bilingual Nurse Case Manager

Infirmière / Infirmier gestionnaire de cas / Bilingual Nurse Case Manager

Innomar StrategiesRemote, MB
CA$23,088.00–CA$23,780.00 yearly
Remote
Full-time
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago
Remote Call Center Representative (Manitoba)

Remote Call Center Representative (Manitoba)

Mass MarketsMB, CA
30+ days ago
Salary
CA$25.00 hourly
Job type
  • Full-time
  • Remote
Job description

POSITION OVERVIEW

MCI is looking for Manitoba work at home customer service, help desk, technical support, and sales representatives to support April demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services.

All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it. You will need a home broadband connection.

POSITION RESPONSIBILITIES

WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?

This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Our entry-level Contact Center Representatives are responsible for the following tasks :

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT?

MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers
  • COMPENSATION DETAILS

    WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

    We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

    Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.

    JUST A FEW OF THE BENEFITS

  • Medical, Dental, and Vision Coverage Options
  • Paid Time-Off
  • Advancement Opportunity
  • Fun, Engaging Work Environment
  • Casual Dress Code
  • Cash and Prize Contests
  • PHYSICAL REQUIREMENTS

    This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

    CONDITIONS OF EMPLOYMENT

  • Must be authorized to work in their country of residence (The United States or Canada)
  • Must be willing to submit up to a LEVEL II background and / or security investigation with a fingerprint. Job offers are contingent on background / security investigation results
  • REASONABLE ACCOMMODATION

    Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, .

    EQUAL OPPORTUNITY EMPLOYER

    At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

    MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

    MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

    ABOUT MCI (PARENT COMPANY)

    In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota.Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 2,500+ talented individuals with 150+ diverse North American client partners across the following MCI brands : GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP).MCI provides products and services under the following NAICS Codes : 511210 Software Publishers, 518210 Data Processing, Hosting, and Related Services, 519190 All Other Information Services, 524291 Claims Adjusting, 524292 Third Party Administration of Insurance and Pension Funds, 541511 Custom Computer Programming Services, 541512 Computer Systems Design Services, 541519 Other Computer Related Services, 541519 Information Technology, and Value Added Resellers, 541611 Administrative Management and General Management Consulting Services, 541613 Marketing Consulting Services, 541690 Other Scientific and Technical Consulting Services, 541990 All Other Professional, Scientific, and Technical Services, 561110 Office Administrative Services, 561320 Temporary Help Services, 561330 Professional Employer Organizations, 561421 Telephone Answering Services, 561422 Telemarketing Bureaus and Other Contact Centers, 561431 Private Mail Centers, 561440 Collection Agencies, 561499 All Other Business Support Services, 561990 All Other Support Services, 611430 Professional and Management Development Training.

    The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

    The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

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