Remote Call center Jobs in Fort Saskatchewan, AB

Last updated: 10 days ago

Associate Customer Service Engineer

Bell and HowellAlberta

Remote

Full-time

Location : Edmonton, Alberta, Canada.Must be able to travel to USA for training •.The Field Customer Service Engineer serves as primary customer contact on technical and service-related problems on ...Show moreLast updated: 23 days ago

Field & Infusion Nurse (RN & LPN) - Future Opportunities

Innomar StrategiesRed Deer County, AB

CA$40.21–CA$52.71 hourly

Remote

Full-time

Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago

Remote Call Center Representative (Alberta)

MCI, LCAB, CA

CA$17.00 hourly

Remote

In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. All it takes to get started is f...Show moreLast updated: 30+ days ago

Individual Products Administrator- Member Support Call Centre

Alberta Blue CrossAlberta

CA$28.45–CA$34.60 hourly

Remote

Full-time

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1...Show moreLast updated: 30+ days ago

Signing Agent - Province of Alberta (various locations available)

FCTCAN, Alberta, Remote

CA$55,000.00–CA$65,000.00 yearly

Remote

Part-time

Come work for a company that’s committed to the success of each and every employee.A place where innovators and collaborators come together and build on each other’s talents.Where diversity is welc...Show moreLast updated: 30+ days ago

Promoted

Benefits Representative | Full-Time | Remote

Hire Standard StaffingGibbons, AB, Canada

Remote

Full-time

Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing c...Show moreLast updated: 24 days ago

Promoted

Remote Benefits Sales Representative - Globe Life

HSSGibbons, AB, Canada

Remote

Full-time

Promoted

Benefits Representative | Full-Time | Remote

InsureTalent StaffingFort Saskatchewan, AB, Canada

Remote

Full-time

Promoted

Remote Customer Representative (Globe Life)

InsureMatch StaffingFort Saskatchewan, AB, Canada

Remote

Full-time

Bilingual Client Care Specialist, Veteran Concierge Team - Remote

Aurora CannabisAlberta, Canada

CA$50,000.00 yearly

Remote

We are searching for a dynamic professional to join our.Bilingual Client Care Specialist.The Client Care Specialist will be a vital part of our veteran patient care services by handling incoming in...Show moreLast updated: 30+ days ago

Entry-Level Research Assistant (Remote)

FocusGroupPanelFort Saskatchewan, Alberta, Canada

Remote

Part-time

Remote Telecommute Work From Home Job Description : .We are looking for remote, telecommuting candidates from all types of work backgrounds and skill levels to join us. This is a flexible, work from h...Show moreLast updated: 10 days ago

Work from Home- Call Center Agent in the Travel Industry

American Express Global Business TravelCanada, Alberta

CA$15.00 hourly

Remote

Full-time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success a...Show moreLast updated: 30+ days ago

Entry Level Benefit Representative (Fully Remote)

American Income Life AO - Justine JansenAB, CA

CA$50,000.00 yearly

Remote

Quick Apply

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional and personal goals.And, in 2020, ...Show moreLast updated: 30+ days ago

Associate Customer Service Engineer

Bell and HowellAlberta

23 days ago

Job type

Full-time

Remote

Job description

Location : Edmonton, Alberta, Canada

Must be able to travel to USA for training

Summary :

The Field Customer Service Engineer serves as primary customer contact on technical and service-related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, including electrical / electronics, hardware, software, PC’s, and networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Determines most cost-effective repair / resolution to minimize customer downtime.

NOTE : This is a full-time position with 1 year term but with potential to covert long-term after 1 year or sooner. This position is required mainly to support some special project with lots of travel involved locally.

Duties and Responsibilities :

Primary responsibility will be to install, troubleshoot and repair a variety of industrial products that include, but are not limited to; printing and packaging equipment, cash recycling products, inserting and sorting machines, credit card attaching and processing systems, robotics and any other applicable third-party accessories attached as part of the system.

Schedule and perform regular predictive / preventive maintenance inspections on equipment.

Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.

Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.

Act as a liaison between the customer and other departments / functions of the company.

May need to provide an “on call” level of service up to seven (7) day / week twenty-four (24) hour / day for emergency customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.

Supervisory Responsibilities : N / A

Competencies (Skills, Knowledge and Abilities) :

Requires understanding of computer program functionality and software troubleshooting skills.

Strong interpersonal / customer relation skills.

Ability to build and maintain strong customer relationships by understanding their operations and instilling confidence with effective proactive communication.

Ability to effectively resolve conflict internally and externally.

Ability to accomplish the described duties through appropriate hand, power, and testing tools / equipment.

Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.

Strong analytical, problem-solving, quantitative, and time management skills.

Ability to communicate effectively both orally and in writing.

Ability to understand, remember and follow verbal and written instructions.

Ability to work as an integral part of a team.

Ability to read and understand written procedures and diagrams for assembly and test.

Ability to develop and implement solutions to assembly problems.

Ability to maintain regular attendance and be punctual.

Education and Experience :

High School degree or equivalent with 2-year degree or diploma in electronics / advanced mechanics / software training with 1+ years related industry / equipment experience, or equivalent combination of education and experience.

Requires strong electronics and mechanical background, understanding of computer program functionality and software troubleshooting skills

Associate degree preferred.

Travel :

This position requires minimal travel in the United States and Canada for training and other requirements. For field only, local travel time could be greater than 50%.

Physical Requirements :

Ability to use standard and specialized hand, power and diagnostic tools and measuring equipment, such as oscilloscopes, DMM, gauges, etc.

Requires lifting to waist fifty (50) pounds.

Requires walking and standing; using hands to feel objects; reaching; and requires balance.

Requires bending, stooping, kneeling, crouching and / or crawling for periods of time.

Ability to work in a loud environment.

Ability to work in small, cramped areas.

Ability to work in elevated environment up to twenty (20) feet.

Work is performed in a controlled office, retail, and manufacturing environment; noise within acceptable safety levels; paper dust prevalent; cleaners and solvents used to clean machines; machines contain moving parts.

Other Duties

Bell and Howell does not require full vaccination at most sites. However, those customers that do require full vaccination against COVID-19, it is required to provide documentation prior to hire. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are offered a position with our company, we have an accommodations process in place for those requests.

Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual’s qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.