Remote Call center Jobs in Airdrie, AB

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

RECRUITING FOR THE FUTURE. This posting is for a future job opportunity. If you don't see anything posted that interests you right now, submit your resume and we can keep you in mind for future opportunities. Please note that only those who qualify will be contacted.

Primary Duties And Responsibilities

• Administer medications in the patient's home, specialty clinics and Physician Partnership clinic settings.
• Assess monitor pre and post-injection / infusion treatments as directed by program protocols.
• Completes necessary documentation based on policies and procedures, and as directed by the College of Nurses, and Innomar ISO accreditation standards of practice.
• Provide patient / Caregivers education based on product monographs and program protocols, individually or in groups
• Report adverse events, serious adverse events, product complaints in accordance with Innomar training and policies & procedures
• Provides reliable availability based on the agreed upon employment agreement to meet the needs of the IBU and the Nursing and clinics Key Performance Indicators.
• Communicates and works effectively amongst multi-disciplinary teams i.e. case managers, physicians, pharmacy, scheduling and other departments to meet established timelines for scheduling appointments and treatments.
• Communicates effectively with Patients / Caregivers to set up appointments and drug delivery to home and clinic.
• Participate regularly in team web-based meetings / training sessions with the Business Area Manager, RNE and Nurse Champion to maintain and enhance professional practice standards.
• Participates in specialized client related trainings as required.
• Adhere to professional nursing standards as prescribed by the professional associations and Innomar.
• Work collaboratively within multidisciplinary health care team providing oversight and delegation of applicable tasks to RPN / LPN as authorized by provincial college of nurses
• Required to travel within your designated IBU and surrounding IBUs to meet the operational needs.
• Required to follow all nursing and clinic standard operating procedures and Work Instructions.
• Required to follow all Health and Safety standards as per the provincial Health and safety Act.
• Required to complete ongoing and annual education training as per the training matrix within the specified timeframes.
• Perform other related duties and tasks as required by Innomar.
• May be required to be on standby / on call to meet the service needs.

Experience And Educational Requirements :

Minimum Skills, Knowledge And Ability Requirements :

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time