Call center Jobs in Airdrie, AB

At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand The Cloud in Canada, this is your chance to make history.

Amazon is currently hiring Building Technicians to support our data centers. The Building Operations Technician is responsible for overseeing the maintenance of all electrical, mechanical, and fire / life safety equipment within the data center. The Building Technician serves as a technical resource to support Amazon within its data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Building Technician’s are also tasked with driving innovation while reducing operational costs in the facilities. Building Technician’s are Amazon’s front line respondents for electrical and mechanical issued affecting Amazon's availability. This equipment includes, but is not limited to, stand-by diesel generators and related fuel systems, switchboards / switch-gears, UPS’s, PDU’s, AHU’s, CRAHUs, CRAC's, pumps, motors, VFD’s, and building automation systems.

This position requires that the candidate selected obtain and maintain an active Reliability Status security clearance with the Government of Canada.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale, speed, ability to build, invent, and simplify a resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

BASIC QUALIFICATIONS

• 3+ years of Data Center Operations, or Building operations experience or equivalent mission critical environment experience
• In depth understanding of the electrical and mechanical systems involved in critical data center operations such as : feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, pumps, air handling units, and CRAC units, BMS and EPMS control systems
• Ability to work on a rotating shift schedule.
• Candidates should be able to lift up to 49 lbs and or work at heights and from ladders to reach equipment and fixtures while maintaining balance
• Must have the ability to read / write / speak / communicate fluently (English) with respect to complex technical instructions and concepts.

All physical requirements are expected with reasonable accommodations

PREFERRED QUALIFICATIONS

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.