Buyer Jobs in Milton, ON
Customer Supply Chain Representative
Maple Leaf FoodsMississauga - Financial Dr., ON, CanadaAssociate Account Manager, AIM
AIMON, Canada (Remote)- Promoted
M&A Business Development Associate
Lumine GroupOntario, Canada, CanadaOutreach Manager
Fight4FreedomOntario, CA- Promoted
Sr. Manager, Strategy & Biz Ops
0017 eBay Canada TechnologyGolden Horseshoe, ON, CanadaCommodity Buyer - Special Processes and Machined Parts
Safran Landing SystemsOntario, Ontario, Canada- Promoted
Director, Procurement & Strategic Sourcing
AplinGolden Horseshoe, ON, CanadaBuyer
Howmet AerospaceGeorgetown, ON, CanadaMarketing Strategist and Content Creator
Rules CubeCanada, ON, CAUsed Car Buyer
LKQ CorporationOntario, CATiny House & ADU Sales Agent
Nestron House Pte. Ltd.Ontario, Ontario, CanadaContent Writer, Marketing
SOTIMississauga, Canada – Meadowvale Office (HQ)Buyer (G)
York Region District School BoardOntario, Canada- Promoted
Head of Retail Operations
Tbwa Chiat / Day IncGolden Horseshoe, ON, CanadaCustomer Supply Chain Representative
Maple Leaf FoodsMississauga - Financial Dr., ON, CanadaThe Opportunity :
As a member of the Customer Supply Chain Team, the Customer Supply Chain Representative (CSCR) is the single point of contact for the order to delivery process for an assigned customer and business unit. The CSCR manages the customer relationship and works with cross-functional peers to execute the customer order to delivery process. Additional responsibilities include : managing customer orders through monitoring draws versus forecast, trouble shooting and resolving delivery failures, executing against order programs and policy, managing customer penalty deductions through investigation and working with the customer to reverse and correct root cause. Additionally, this role will be required to manage allocation of product from our 3PL to our customers, working with transportation on delivery options to minimize cost, and providing concise daily communication to the sales team in regard to fill rate and delivery expectations.
Any MLF team member interested in being considered for this role are encouraged to apply online by January 27. Applications received beyond that date are not guaranteed consideration.
Snapshot of a Day-in-the-Life :
- Key contact for Buyer or Broker for orders, logistics and inventory flow challenges for all day-to-day activities with assigned customer and business unit.
- Manages customer communication on any issues related to shipments.
- Collaborate with Transportation to determine the most efficient method to delivery product on time and in full to customers.
- Proactively addresses out-of-stock or product shortage issues through monitoring of product resupplies and timing of outgoing orders
- Support supply and production facilities to make deployment decisions based on direct vs. 3PL requirements.
- Own order management and allocation inventory when applicable.
- Manage EDI accounts.
- Manage customer refusals
- Collaborate with production Planning, Sales and Customer Merchandising to work through any order to forecast variance.
- Participates in projects / process to resolve short and long-term customer issues or initiatives.
- Continually looks for ways to improve processes with customers in a way that is aligned with policies and procedures and appropriate controls.
- Develops and maintains strong relationships with both internal stakeholders and external customers.
- Works in conjunction with Sales and the Fulfillment Director to ensure customer strategic vision and logistical needs are met or exceeded.
- Communicate with or monitor service providers, such as ocean carriers, air freight forwarders, global consolidators, customs brokers, or trucking companies.
- Contacts carrier (steamship lines and truckers) to book the necessary equipment to move cargo
- Coordinate pick-up and delivery schedules for inland shipments with ocean carriers
- Ad hoc reporting to support processes or process improvements.
- Develop and maintain customer profiles and specific SOP’s.
- Maintenance of key customer fill rate performance scorecards to track service performance.
- Maintain specific department or customer objectives for the assigned account and monitoring through the publication of a daily Key Account scorecard including any corrective actions or next steps being taken to maximize fill rate and on time delivery.
- Responsible for the customer relationship for assigned key account(s).
- Responsible for monitoring customer orders against policy.
- Maintain specific department or customer objectives for the assigned account and monitoring through the Key Account scorecard.
- Accountability and strong management of claims related to assigned accounts.
- Share knowledge with the team and document lessons learned.
What You’ll Bring :
What We Offer at Maple Leaf Foods :