Business systems analyst Jobs in Ottawa, ON

For more than 40 years, Calian has been solving the world’s most complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the medical professionals who care for us to the governments, schools and companies that make the world better every day.

Position Overview

The IS Business Systems Analyst is an important role to bridge the gap between Service Line and Divisional Services day-to-day job responsibilities and technical solutions. Increasingly, the teams find it difficult to articulate the specific issues that are impeding their progress and scalability. A Business Analyst hosts detailed discussions around business problems, getting to the heart of the “why is this happening” and “what needs to be solved” questions. In the long run, this will shorten the continuous improvement cycle by collaboratively identifying, building, testing, communicating and implementing solutions.

Responsibilities

• Define business problems and primary objectives of new initiatives. Identify and validate key business requirements
• Analyze and model the business domain to create a complete picture of workflows and functional requirements fulfilled by existing and proposed software
• Advise on cross-functional continuous improvement efforts
• Create test plans and monitor the creation of test scenarios and scripts. Coordinate test cycles with the stakeholders, monitoring progress and resolving any roadblocks
• Prepare and maintain documentation of the tools to assist with application support and training, including but not limited to process flows, procedures, end-user manuals and training materials
• Improve systems and business processes by studying current practices; designing modifications
• Recommend controls by identifying problems; writing improved procedures
• Facilitate Lessons Learned debriefs at the end of a project cycle; track recommendations through to implementation
• Apply advanced business knowledge and advanced problem-solving skills to complex business problems in a variety of areas, including sales, proposals, finance, human resources, and contract administration
• Work independently or with team members to maintain and support business applications and solutions across multiple products within Calian’s application portfolio
• Create presentations including project overview and status updates
• Ensure that the above duties and responsibilities are performed following the principles and intent of Change Management as described in policy IS-0012 Change Management

Qualifications

Job Title : Business Systems Analyst

Requisition Number : 2131

Date : December 5, 2025

Remote : Yes

Business Unit : Corporate

Department : Information Systems & Information Technology

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