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Business operations manager Jobs in Niagara Falls, ON

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Business operations manager • niagara falls on

Last updated: 1 day ago
  • Promoted
Operations Manager

Operations Manager

WildPlayNiagara Falls, ON, Canada
Full-time
Are you a hands-on leader with a passion for delivering unforgettable guest experiences? Do you thrive in high-energy, fast-paced environments and love the dynamic nature of seasonal attractions?.N...Show moreLast updated: 30+ days ago
  • Promoted
Operations Manager

Operations Manager

effektiv peopleSt. Catharines, ON, Canada
Full-time
Decora Powder Coatings is a family-run coatings job shop specializing in architectural and industrial powder coating and sublimation. The company operates two facilities on one property in St.Cathar...Show moreLast updated: 27 days ago
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Operations Manager - Assembly

Operations Manager - Assembly

INNIO GroupWelland, Niagara Region, CA
Full-time
The Assembly Operations Manager is responsible for overseeing the assembly operations at INNIO’s engine manufacturing facility in Welland from point of raw material to final inspection.This role di...Show moreLast updated: 30+ days ago
District Manager

District Manager

GFL EnvironmentalNiagara Falls, Ontario, Canada
Full-time
The District Manager will oversee the waste processing operations in the Niagara Region.The incumbent will act as a liaison between the sites providing direction to the Operations Managers & Su...Show moreLast updated: 30+ days ago
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Collision Repair Operations Lead

Collision Repair Operations Lead

CSN CollisionNiagara Falls, Niagara Region, CA
Full-time
A leading collision repair service in Niagara Falls is seeking a Production Coordinator to oversee the repair process, ensuring safety and efficiency. Responsibilities include orchestrating the repa...Show moreLast updated: 28 days ago
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Operations Manager

Operations Manager

SyensqoNiagara Falls, Niagara Region, CA
Full-time
Syensqo is all about chemistry.We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength l...Show moreLast updated: 27 days ago
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Business Development Manager

Business Development Manager

Securitas CanadaSt. Catharines, Niagara Region, CA
Full-time
Join to apply for the Business Development Manager role at Securitas Canada.As a Business Development Manager, you’ll drive growth by identifying new on-site guarding opportunities and building str...Show moreLast updated: 6 days ago
Operations Coordinator / Shop Manager

Operations Coordinator / Shop Manager

GpacSaint Catharines Niagara, Ontario, Canada
Full-time +1
Quick Apply
Operations Coordinator / Shop Manager.Location : Ontario - Toronto North .Industry : Heavy Construction Equipment & Parts. Type : Full-time, permanent.A growing North American leader...Show moreLast updated: 5 days ago
Business Manager

Business Manager

Seasons Retirement CommunitiesSeasons St. Catharines, St. Catharines, ON, CA
Full-time
As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for o...Show moreLast updated: 6 days ago
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Restaurant Operations Manager - Budgets, Teams & Service

Restaurant Operations Manager - Budgets, Teams & Service

Pizza PizzaSt. Catharines, Niagara Region, CA
Full-time
A well-known pizza franchise in St.Catharines is seeking a dedicated individual to manage restaurant operations.Responsibilities include budget analysis, staff training, and ensuring customer satis...Show moreLast updated: 1 day ago
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Director, Research Operations

Director, Research Operations

Niagara HealthSt. Catharines, Niagara Region, CA
Full-time +1
Get AI-powered advice on this job and more exclusive features.This range is provided by Niagara Health.Your actual pay will be based on your skills and experience — talk with your recruiter to lear...Show moreLast updated: 27 days ago
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HR Business Associate

HR Business Associate

Workplace Safety and Insurance Board (WSIB)St. Catharines, Niagara Region, CA
Full-time +1
Workplace Safety and Insurance Board (WSIB).About The Workplace Safety And Insurance Board (WSIB).When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medica...Show moreLast updated: 8 days ago
Business Development Manager

Business Development Manager

Portfolio GroupOntario
Permanent
Unlock Your Potential as a Business Development Manager with a Global Leader!.Are you a dynamic, high-energy sales professional ready to make an impact? Join our client-a global powerhouse with ove...Show moreLast updated: 30+ days ago
Business Development Manager

Business Development Manager

SalesOntario
Permanent
Unlock Your Potential as a Business Development Manager with a Global Leader!.Are you a dynamic, high-energy sales professional ready to make an impact? Join our client-a global powerhouse with ove...Show moreLast updated: 30+ days ago
  • Promoted
Restaurant Operations Manager : Budget & Team Leadership

Restaurant Operations Manager : Budget & Team Leadership

Government of Canada - CentralSt. Catharines, Niagara Region, CA
Full-time
A government organization in the Niagara Region is seeking a manager to oversee restaurant operations.You will analyze budgets, develop menus, and manage staff performance while ensuring compliance...Show moreLast updated: 1 day ago
Fixed Operations Manager

Fixed Operations Manager

Northern Roads Auto GroupNiagara Falls, Ontario, Canada
Full-time
We are thrilled to be building one of Canadas largest state-of-the-art Kia dealerships featuring the countrys first EV Canopy with 12 charging stationsa landmark development located in the new Niag...Show moreLast updated: 30+ days ago
JPC -1453 - Business Systems Manager

JPC -1453 - Business Systems Manager

ITS GlobalOntario
Full-time
Our client is looking for a Business Systems Manager to join their dynamic team.Collaborates with business owners and provides input on developing a strategic roadmap of business systems.Develop st...Show moreLast updated: 30+ days ago
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Business Development

Business Development

The Burke GroupSt. Catharines, Niagara Region, CA
Full-time
Business Development / Social Media Coordinator.The Burke Group, Niagara’s premier HR Consulting and Executive Search firm. Committed to excellencesince 1979 | Our success is the simplicity of listeni...Show moreLast updated: 30+ days ago
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Fashion Retail Lead : Coach Teams, Elevate Client Experience

Fashion Retail Lead : Coach Teams, Elevate Client Experience

Michael KorsNiagara Falls, Niagara Region, CA
Full-time
A global fashion brand is seeking an Assistant Store Manager in Niagara Falls to deliver exceptional customer experiences and drive store performance. Candidates should have over 3 years of retail m...Show moreLast updated: 2 days ago
People also ask
Operations Manager

Operations Manager

WildPlayNiagara Falls, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : 75,000 per year

Operations Manager

Reports to : General Manager

Location : Niagara Region, ON

Employment Type : Full-Time

Position Summary

Are you a hands-on leader with a passion for delivering unforgettable guest experiences? Do you thrive in high-energy, fast-paced environments and love the dynamic nature of seasonal attractions?

Niagara Adventure Excursions (NAE) is searching for a driven and people-focused Operations Manager to oversee the day-to-day success of our growing organization. As the right hand to the General Manager, you will play a pivotal role in aligning team performance with operational excellence ensuring smooth execution, a strong safety culture, and memorable guest interactions at every touchpoint.

This is an exciting opportunity for a motivated professional who enjoys rolling up their sleeves, solving challenges in real-time, and driving continuous improvement.

Key Responsibilities

Operational Leadership

  • Direct the daily activities of departmental supervisors; foster strong communication and collaboration across teams.
  • Maintain a visible presence across all operations to ensure efficiency, staff support, and immediate response to issues.
  • Manage staff schedules, approve timecards, and coordinate with Finance for timely payroll processing.
  • Oversee seasonal planning, including operating schedules and coordination with internal departments and partners (e.g., Niagara Parks Commission).

Team Management & Development

  • Support recruitment, onboarding, and training of seasonal staff in collaboration with Supervisors, HR and the GM.
  • Provide coaching, performance feedback, and hands-on leadership to frontline supervisors.
  • Promote a positive and accountable work culture that reflects NAEs service standards and values.
  • Guest Experience

  • Champion a guest-first mindset across all departments.
  • Proactively address guest feedback and identify trends to drive continuous service enhancements.
  • Lead initiatives to improve guest satisfaction through technology, training, or process improvements.
  • Health & Safety

  • Serve as the Management Representative on the Joint Health & Safety Committee.
  • Promote a safety-first culture and ensure all staff are properly trained and compliant with safety procedures.
  • Respond to after-hours alarm calls in coordination with the designated security company.
  • Strategic & Financial Support

  • Operate within the annual budget as set by the General Manager.
  • Identify and present ideas for revenue growth or operational efficiencies.
  • Submit capital item requests annually to support planning and improvements.
  • Ensure all company spending is pre-approved by the General Manager.
  • Additional Responsibilities

  • Represent NAE at leadership events such as the annual Franchisee Summit; provide reporting to the GM.
  • Attend internal ownership or management meetings as requested.
  • Ensure proper delegation and communication protocols are in place during personal time off.
  • Qualifications & Skills

  • 35 years of progressive leadership experience in operations, hospitality, tourism, or seasonal attractions.
  • Strong organizational and decision-making abilities with a track record of managing diverse teams.
  • Excellent interpersonal, verbal, and written communication skills.
  • A proactive problem-solver who thrives in a dynamic environment.
  • Solid understanding of workplace health & safety standards and compliance.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays during peak season.
  • Why Join Niagara Adventure Excursions?

  • Be a key leader in shaping unforgettable experiences for guests from around the world.
  • Join a passionate team at one of Niagaras top adventure destinations.
  • Competitive compensation and growth potential in a collaborative, fun environment.