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Business management Jobs in Welland, ON

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Business management • welland on

Last updated: 15 hours ago

Customer Experience Intern - Bilingual (French & English)

RexrothWelland, Ontario, Canada
Full-time

The Customer Experience Intern is responsible for managing the sales fulfillment process, while coordinating with internal departments and external plants to ensure timely and accurate delivery of ... Show more

General Manager

Waterford Search Selection AdvisoryWelland, ON
Full-time +1

General Manager – Canadian Operation.President – North America/CEO Germany.Industrial Manufacturing / Hydraulics.Our company designs and manufactures a comprehensive line of innovative, reliable hy... Show more

Controller - Cement

AmrizeWelland, Ontario, Canada
Full-time

Join Amrize as a Controller - Cement and help construct what's next.If you're ready to put your skills to work on projects that matter - and build a career with a company that's building North Amer... Show more

 • Promoted

Sr Product Support Engineer (Manufacturing)

TreowGroup RecruitmentNiagara, ON, Canada
Full-time +1

Niagara-based manufacturing client, is seeking a.Senior Product Support Engineer.Our Client’s commitment to Customer Service is what sets them apart.The team is committed to doing what's right for ... Show more

Technical Product Manager, Compu-Spread

Bosch RexrothWelland, ON, Canada
Full-time

Company Description* Our drive and control technologies ensure efficient, powerful and safe movement in machines and systems of any size.We inspire our customers with intelligent components, tailo... Show more

Financial Insurance Representative

Serenia Life FinancialPort Colborne, Ontario, Canada
Full-time

Imagine building your career with a company that is both Human and Kind….Canadians protect the people they love and live generously for nearly 100 years.Our approach is simple: understand our clien... Show more

Customer Experience Associate - Future Opportunities - Niagara Falls/ St. Catharines/ Grimsby/

The Toronto-Dominion Bank (Canada)Port Colborne, Ontario
Part-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo... Show more

Sales Associate (Bell)

BellWelland, ON, CA
CA$18.00 hourly
Full-time

We are looking for enthusiastic, outgoing people to join our retail sales team! We welcome individuals with previous sales and/or management experience, who understand the importance of customer se... Show more

Retail Manager - Niagara Welland Store

FollettWelland, ON, CA
CA$53,200.00 yearly
Full-time
Quick Apply

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.Follett serves over half of the students in the United States and works w... Show more

Shift Manager

Wendy'sFonthill, ON, CA
Full-time

Our culture comes from key principles from our founder, Dave Thomas.These include honesty and integrity, treating everyone with respect, being nice and giving back to our employees and community.Sh... Show more

Area Sales Manager

Waterford ExecutiveWelland, ON, Canada
Full-time

In assigned area of responsibility retain, develop, lead a team and attain business opportunities for.Oversee and manage distributor and customer relationships in assigned region.Increase sales and... Show more

Project Manager

Ontario Power GenerationNiagara, ON, CA
Full-time

Engineering, Science,  Business, Economics or other related field.Electrify your career and help build a brighter tomorrow.Every generation has a challenge that defines them.At OPG, we are calling ... Show more

 • New!

PT Contact Center Representative

PenFinancial Credit UnionWelland, Ontario, Canada
CA$24.36 hourly
Part-time

The Contact Centre Representative provides excellent customer service that is accurate, timely, and efficient to our Members in all interactions.CCR’s also uncover opportunities where we can better... Show more

Sandwich Artist

OntarioWelland, Ontario, Canada
Full-time +1

As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things:.Providing an excellent Guest experience.Preparing and serving great food .Keeping restaurants clean and beaut... Show more

Culinary Manager - Long Term Care

AramarkWelland, ON, CA
Full-time

Aramark is recruiting a Culinary Manager for a Long-Term Care facility  located in Welland, ON.The Culinary Manager is responsible for directing, planning, organizing, and controlling the activitie... Show more

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Customer Experience Intern - Bilingual (French & English)

Customer Experience Intern - Bilingual (French & English)

RexrothWelland, Ontario, Canada
24 days ago
Job type
  • Full-time
Job description
Job Description

The Customer Experience Intern is responsible for managing the sales fulfillment process, while coordinating with internal departments and external plants to ensure timely and accurate delivery of materials. This role will work towards continuously optimizing the customer experience - resulting in market best customer satisfaction, customer interaction tools, sales growth and profitability.

Tasks include but are not limited to:

  • Maintaining designated “key” customer accounts & manage all of the requirements related to order fulfillment
  • Entry, confirmation, and management of sales orders, including forecast alignment
  • Customer order resolution with Internal Sales: pricing – delivery – quality – quantity etc.
  • Customer relationship: regular touchpoints with customer to discuss planning overview, lead times, expedites/escalations, phase in/phase out
  • Offer exceptional customer service with professional, prompt, timely responses & actions (to both internal and external customers)
  • Analyzing backlog reports and initiate proactive communication with vendors to expedite product procurement
  • Coordination and resolution of SAP issues
  • Maintaining material master and information record data in SAP
  • Credit management
  • Other duties as assigned

Qualifications

  • Must be enrolled in a Business Administration, Marketing, Communications college or university program, or a recent graduate (within the last 6 months)
  • Bilingual (English and French)
  • 1-2 years customer service experience preferred
  • Strong customer service skills
  • Strong time management skills
  • Excellent verbal and written communication skills
  • SAP experience is an asset
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Ability to multitask and prioritize
  • Strong problem-solving and analytical skills
  • Demonstrated ability to work effectively in a team
  • Attention to detail and accuracy in data entry and management
  • Willingness to learn and adapt to new technologies and processes



Additional Information

By choice, we are committed to a diverse workforce and are an equal opportunity employer. Bosch Rexroth welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.