Talent.com

Business management Jobs in North Bay, ON

Create a job alert for this search

Business management • north bay on

Last updated: 3 days ago
  • Promoted
Customer Business Manager

Customer Business Manager

BGISNorth Bay, Nipissing District, Canada
Full-time
BGIS is a leading provider of customized facility management and real estate services.With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation throu...Show moreLast updated: 20 days ago
Lead, Business Planning

Lead, Business Planning

Ontario NorthlandNorth Bay, Ontario, Canada
Full-time
Manager Business Planning and Intelligence.Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services.We ar...Show moreLast updated: 20 days ago
  • Promoted
Director, Business Process

Director, Business Process

Flippa.comNorth Bay, Nipissing District, Canada
Full-time
Vice President, RRC & Rail Mechanical.Remanufacturing & Repair Centre & Rail Mechanical.Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides effi...Show moreLast updated: 29 days ago
Advisor, Risk Management

Advisor, Risk Management

Western Coast Insurance ServicesOther, Ontario, Canada
Full-time
We are one of Canada’s Top Employers, Join Us.Do you come from a skilled trades background?.Are you able to identify risks that others have missed?. As a Risk Management - Advisor with Western Finan...Show moreLast updated: 30+ days ago
Change Management Specialist- ERP

Change Management Specialist- ERP

Home HardwareOntario, Canada
Full-time
We're more than Canada's largest independent hardware and building supplies retailer—we're part of communities across the nation. As a Change Management Specialist- Enterprise Resource Planning (ERP...Show moreLast updated: 30+ days ago
Business Analyst

Business Analyst

Emonics LLCOntario, Canada
Full-time
JD : Business Analysis , Strong SQL skills, Knowledge in Finance - Management Reporting , General Ledger.Show moreLast updated: 30+ days ago
Records Management Associate (Bilingual)

Records Management Associate (Bilingual)

Homewood HealthON, CA
Full-time
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care.Work with supportive colleagues who are passionate about improving lives and c...Show moreLast updated: 30+ days ago
Senior Business Analyst

Senior Business Analyst

Saint Elizabeth Health CareOntario, Canada
Full-time
Join us in re-imagining health care with the largest social enterprise in Canada.SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at th...Show moreLast updated: 30+ days ago
Business Systems Analyst

Business Systems Analyst

York UniversityOntario, Canada
Full-time +1
The School of Continuing Studies (SCS), with two main divisions - the English Language Institute (YUELI) and Continuing Professional Education (CPE), is a large and complex revenue-generating educa...Show moreLast updated: 30+ days ago
  • Promoted
IT Business Analyst

IT Business Analyst

REDPATH MININGNorth Bay, Nipissing District, Canada
Full-time
The IT Business Analyst’s role is to support the Business Applications project leads in the planning, design, develop, and launch efficient business systems in support of core organizational functi...Show moreLast updated: 30+ days ago
Business Development Manager

Business Development Manager

The Harris PollOntario
Full-time
The Harris Poll Canada is seeking a Business Development Manager to join a close-knit team that lead the way in tech-driven market insights through innovative, cost-effective research solutions.In ...Show moreLast updated: 30+ days ago
Business Coach / Mentor

Business Coach / Mentor

Flexible Freedom SolutionsLa Gran YajaToronto, Ontario, Canada
Full-time +1
Are you a motivated self-starter with ambitious financial goals? Do you possess a big-thinking attitude and aspire to establish a new level of success in a self-employed capacity? We have an exciti...Show moreLast updated: 30+ days ago
Business Development

Business Development

Fuze HROntario, Canada
Permanent
We are looking for a Business Development Specialist for a tier-one custom steel fabrication manufacturer, serving as a supplier to several of the world’s largest mining, construction, and locomoti...Show moreLast updated: 30+ days ago
Integration Lifecycle Management

Integration Lifecycle Management

eTeamRemote, ON
Remote
Full-time
Scope of services for Integration Lifecycle Management.Design : Data Integration scenarios.Align with SAP integration requestors to understand the new integration demand / requirements.Alignment of th...Show moreLast updated: 30+ days ago
Crisis Management Broker

Crisis Management Broker

AonOntario, Canada
Full-time
Are you curious by nature? Interested in news and what is going on around the globe? Make a difference for a customer drives you? Do you like being part of THE team in the market? If so, this oppor...Show moreLast updated: 30+ days ago
  • Promoted
Management Trainee

Management Trainee

Enterprise HoldingsNorth Bay, Nipissing District, Canada
Permanent
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail ...Show moreLast updated: 3 days ago
Business Analyst

Business Analyst

Tony’s Fresh MarketOntario, CA
Full-time
At Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people unit...Show moreLast updated: 30+ days ago
Change Management Trainer

Change Management Trainer

PVA Consulting Group, ON, Canada
Full-time
Show moreLast updated: 30+ days ago
Intermediate Stormwater Management Engineer

Intermediate Stormwater Management Engineer

Meridia Recruitment SolutionsOntario
Full-time
Intermediate Stormwater Management Engineer.Our client, an engineering consulting firm, is engaged in the provision of professional engineering, operation, and management services.The firm is susta...Show moreLast updated: 30+ days ago
People also ask
Customer Business Manager

Customer Business Manager

BGISNorth Bay, Nipissing District, Canada
20 days ago
Job type
  • Full-time
Job description

About Us

JOB DESCRIPTION

BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further information, visit www.bgis.com .

Summary

For the assigned account, the Customer Business Manager is accountable for operations management and meeting service delivery obligations, meeting all internal and external requirements, achieving budget and client satisfaction. In addition, this role is also responsible for contributing to strategic and account management plans and objectives and people leadership.

Key Duties & Responsibilities

For the assigned region(s) :

Account Management

  • Continuously engages clients in discussions to understand and anticipate needs, identify and recommend additional services
  • Provides input and contributes to the development and execution of strategic account expansion plans
  • Recommends additional pull-through services
  • Participates in and contributes to quarterly business reviews
  • Contributes to contract renewal and business development activities
  • Contributes to account governance

Client Relationship Management

  • Accountable for achieving client satisfaction objectives for the assigned account
  • Accountable for developing and maintaining effective relationships with clients, managing client expectations
  • Position level of client representatives with whom this position typically interacts with include those at the senior management level
  • Acts as the focal point of escalation for issues pertaining to facilities within assigned account
  • Profitability

  • Achieves profitability targets for the assigned account
  • Participates in, provides recommendations, and contributes to continuous improvement projects to achieve efficiency gains and cost savings
  • Budget Development & Management

  • Accountable for meeting budget for assigned account
  • Develops and manages the execution of budget for portfolios within assigned account
  • Portfolio Management

  • Accountable for operations management for the portfolio of facilities within the assigned account
  • Leads the operations and maintenance activities of a portfolio of facilities along with the execution of the portfolio’s programs
  • Oversees the completion and submission of capital plans
  • Creates and implements short to mid-term plans for the assigned account
  • Provides input into strategic plans
  • Collaborates with relevant concerned parties to optimize facilities within assigned account and continuously create value for the client.
  • Service Delivery Management

  • Accountable for meeting all service obligations for the assigned account
  • Oversees the delivery of all service obligations
  • Accountable for meeting established metrics / key performance indicators. Leads the operations team in the development and implementation of action plans to remediate gaps, where applicable, to ensure objectives are met.
  • Accountable for ensuring compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements
  • Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

  • Accountable for safeguarding the client against emergencies and risks by ensuring emergency preparedness, risk management, disaster recovery and business continuity plans are developed and that relevant concerned parties are trained to ensure proper execution
  • Health, Safety, Environment & Security

  • Accountable for meeting all internal and external health, safety, environment and security-related requirements
  • Accountable for the safe delivery of all work performed
  • Regulatory Compliance

  • Accountable for ensuring all regulatory compliance requirements have been met and all related documentations are created and maintained
  • Project Management

  • Accountable for on-time, on-budget and quality delivery of facility management projects for the assigned account
  • Collaborates with clients and internal concerned parties to identify project opportunities and priorities, develop and implement projects
  • Oversees the development and execution of project plans for portfolios within assigned account
  • Procurement

  • Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services.
  • Continuous Improvement

  • Collaborates with concerned parties and contributes to efficiency gains through activities including but not limited to identifying and implementing best practices; reviewing, refining and / or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible. Implements related enhancements for the assigned region(s)
  • People Leadership

  • Accountable for employee-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations
  • Other duties as assigned.
  • Knowledge & Skills

  • Community college diploma preferably in business administration
  • More than 5 years of facility management work experience
  • Highly advanced proficiency with facility equipment and building systems
  • Skilled at account management
  • Skilled at facility operations management
  • Skilled at client relationship management with demonstrated ability in building and managing relationships with client representatives at the senior management level
  • Skilled at managing service delivery and meeting client obligations
  • Skilled at budget management abilities
  • Well-developed communication, influence, persuasion and negotiation skills
  • Developed people leadership skills
  • Advanced vendor management abilities
  • High degree of client service orientation and sense of urgency
  • Skilled at delivering projects
  • Skilled at emergency preparedness and business continuity planning and execution
  • Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible
  • Expert level knowledge of health and safety requirements. Possesses a high degree of safety mindset
  • Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable.
  • Maintains current knowledge of and skilled at implementing facility management services best practices.
  • Expert level knowledge of current building standards, code and legislative requirements
  • Licenses and / or Professional Accreditation

  • One or more of the following, an asset :
  • Certified Facility Manager from International Facility Management Association
  • Certified Property Manager from Institute of Real Estate Management
  • Facility Management Administrator Designation from Building Owners and Managers Institute
  • Real Property Administrator Designation from Building Owners and Managers Institute
  • BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

    BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap. #J-18808-Ljbffr