Overview

The Ontario Region Claims Team is hiring! As the Commercial Claims Specialist, reporting to the Director of Commercial Claims in the GTA, you will provide Gallagher clients with outstanding claims service and advocacy, maintaining and exceeding the service standards of the Gallagher Claims division. Your keen outlook and integrity are prerequisites to work with our dynamic team. Work Environment Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office. This position can be based out of Gallagher's office locations in Toronto, Mississauga or Markham. How you'll make an impact Intake of Commercial clients’ new claims and reporting to the insurance company Provide claims counselling as required to insureds in a professional and compassionate manner Advocate on claims, as needed, on client’s behalf with insurers Data input using the EPIC Broker Management System Maintain, coordinate and update client documents, including Word summaries and Excel spreadsheets Lead claim analysis meetings with commercial clients and / or Client Solutions Team Connect with the Client Solutions Team, adjusters and insureds with respect to open claims Collaborate with Loss Control Adjusters to establish or modify existing programs Liaise between insured and insurance carrier during settlement negotiations when required Document and action incoming communication in a timely fashion Attend occasional client meetings within the GTA as requested by management Mentor new team members and facilitate onboarding within the claims department Attend company sponsored seminars and educational activities needed to maintain product knowledge and expertise, and participate in projects at management’s request About you Claims Adjusting experience or Commercial Broker including Claims Advocacy RIBO, CAIB, CIP designations an asset or courses completed towards designations Prior Commercial Insurance and / or Claims experience required Comprehensive and effective verbal / written communication skills Excellent time management and organisational skills High attention to detail and accuracy Ability to multi-task between a variety of tasks, projects, and deadlines Proficient in Microsoft Office products Experience with EPIC and / or an electronic filing system an asset #LI-SS1 ##LI-HYBRID Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve : Flexible medical & dental coverage to meet your household's needs Life, Dependent Life and AD & D Insurance options Retirement savings including RRSP including a company match, TFSA, pension and more Employee Stock Purchase Plan Other benefits include : Educational expense reimbursement Employee assistance programs Discounted gym membership (GoodLife Fitness) Opportunity for flexible work arrangements Paid sick days & personal days Paid Time Off to Volunteer Employee education recognition program Employee referral bonus program LifeWorks Employee Assistance Program Matching Gift Program