Brick mason Jobs in Waterloo, ON

Create a job alert for this search

Brick mason • waterloo on

Last updated: 18 hours ago

Promoted

Head of Operations

GBL (Green Brick Labs)Waterloo, Region of Waterloo, Canada

Full-time

We are seeking an experienced and results-driven Head of Operations to lead and optimize our day-to-day operational functions in a fast-paced and highly regulated gambling environment.The ideal can...Show moreLast updated: 3 days ago

Promoted

Furniture / Appliance Delivery Driver Helper

The BrickKitchener, Region of Waterloo, Canada

Full-time

Do you believe in putting the customer first?.Are you tired of paying for a gym membership you never use?.Do you love a physical job that will keep you busy?. The Brick is actively seeking to expand...Show moreLast updated: 30+ days ago

Promoted

Payroll and Sales Tax Consultant - 2-3 Months

The Mason GroupWaterloo, Region of Waterloo, Canada

Temporary

Our manufacturing client in is seeking a hands-on Payroll and Sales Tax Consultant immediately on a 2-3 month contract.This role combines payroll processing, sales tax remittances and other light a...Show moreLast updated: 3 days ago

Promoted

Head of Operations

Green Brick LabsWaterloo, ON, Canada

Full-time

Promoted

Bathroom Remodeler Subcontract

Handyman Connection - K / W, Cambridge, Guelph & BrantfordKitchener, ON, Canada

Full-time

EXPERIENCED BATHROOM RENOVATOR REQUIRED - SUBCONTRACTOR POSITION.We have year-round work with over 50% repeat / referral customer base and are seeking experienced Craftsmen and Technicians with a var...Show moreLast updated: 30+ days ago

Promoted

Bathroom Remodeler Subcontract

Genesis Health ClubsKitchener, Region of Waterloo, Canada

Full-time

Experienced Bathroom Renovator Required - Subcontractor Position.We have year-round work with over 50% repeat / referral customer base and are seeking experienced Craftsmen and Technicians with a var...Show moreLast updated: 11 days ago

Promoted
New!

Payroll and Sales Tax Consultant - 2-3 Months

The Mason Group IncWaterloo, Region of Waterloo, Canada

Full-time

Payroll and Sales Tax Consultant - 2-3 Months.The key responsibilities of the role are as follows : .Process biweekly payroll for ~95 Canadian employees (primarily salaried, with some contract and c...Show moreLast updated: 18 hours ago

Sales Associate (Brick Specialist) - Yorkdale, ON

The LEGO GroupOntario

Part-time

Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages?.Join the LEGO® Brand Retail team as a Seasonal “Brick Specialist” and provide inspirational guest experiences ...Show moreLast updated: 30+ days ago

Promoted

Bathroom Remodeler Subcontract

Handyman ConnectionKitchener, Region of Waterloo, Canada

Full-time

Head of Operations

GBL (Green Brick Labs)Waterloo, Region of Waterloo, Canada

3 days ago

Job type

Full-time

Job description

Job Overview

We are seeking an experienced and results-driven Head of Operations to lead and optimize our day-to-day operational functions in a fast-paced and highly regulated gambling environment.
The ideal candidate will bring deep industry knowledge, strong leadership, and a data-driven mindset to ensure operational excellence across multiple verticals including casino, sportsbook, payments, customer support, compliance, and risk.

Key Responsibilities

Operational Strategy & Execution

Develop, manage and improve business operations from product delivery, third party vendor management, and supporting site operations

Translate strategic plans into actionable roadmaps for departments such as payments, support, and platform operations.

Team Leadership & Management

Build, lead, and mentor cross-functional operational teams across geographies and product lines.

Set clear KPIs, monitor performance, and drive a culture of continuous improvement and accountability.

Customer Experience & Support Operations

Oversee customer support strategy to ensure top-tier service levels, response times, and resolution quality.

Design and refine support tools, escalation paths, and feedback loops to enhance customer retention.

Platform & Product Operations

Work with product, tech, and QA to manage incident response, platform stability, and uptime reporting.

Coordinate releases and new product updates to avoid disruption of critical services.

Compliance & Licensing Support

Ensure operational processes meet all licensing obligations and responsible gambling requirements across jurisdictions.

Work closely with Legal and Compliance teams to adapt operations to changing regulatory requirements.

Data, Reporting & Optimization

Utilize dashboards and analytics to measure performance across customer journeys, support, and back-office functions.

Identify bottlenecks and inefficiencies, and implement solutions to enhance scalability and margin.

Qualifications

Proven experience in an operations leadership role.

Strong understanding of sportsbook, casino, or lottery operations and associated technology platforms.

Demonstrated experience managing large teams and overseeing multi-market operations.

Deep knowledge of AML, KYC, and licensing obligations within regulated gambling environments.

Exceptional analytical, organizational, and decision-making skills.

Excellent communication and stakeholder management abilities.

Experience with CRM, BI tools, and incident management systems.

Desirable

Familiarity with regulatory bodies such as IGO, UKGC, AGCO, MGA, or other Tier 1 jurisdictions.

Technical background

Experience scaling operations in a high-growth digital business.

Passion for player protection, innovation, and operational efficiency.

What We Offer

Competitive salary and performance bonus

Opportunity to shape the future of a growing gambling brand

Dynamic and inclusive work culture

Professional development and advancement opportunities

Flexible working arrangements

If you’re a proactive and driven professional passionate about leading technical teams and delivering operational excellence, we’d love to hear from you!

J-18808-Ljbffr