Brand ambassador Jobs in Colwood, BC

Job Description

Parking Ambassador

Competition Number : 25 / 94

Posting Scope : Internal / External

Posted Date : May 13 2025

Closing Date : May 27 2025 4 : 30 PM PST

Department : Finance

Posting Type : Continuous (Regular PartTime)

Work schedule : Monday to Sunday from 3 : 00pm to 8 : 00pm (minimum 17.5 hour work week)

Salary : $ 31.51 per hour Pay Grade 3

Job Code : 4424

Employee Group : This is a CUPE Local 50 position

Number of Vacancies : 2

POSITION FUNCTION

Provide proactive customer service and education onstreet via foot scooter or vehicle and enforce parking bylaws and regulations to ensure access and availability of onstreet parking.

KEY DUTIES

• Positively represent the City of Victoria as an ambassador to downtown visitors and motorists
• Provide proactive customer service that supports members of the public the Citys tourism and overall customer experience in ways that include providing directions or information about City services.
• Issue warnings and / or enforce parking regulations in a manner consistent with the Citys customer service focus through education or by issuing tickets when the member of public is unavailable to educate.
• Monitor pay parking spaces parking meters loading zones limited time zones shortterm parking spaces on City Parkades tow routes passenger zones and residential parking based on complaints.
• Collect evidence of ticket infractions when issuing a ticket such as through taking relevant notes and photographs.
• Provide exceptional customer service when answering questions on topics ranging from parking policies to general inquiries in a professional manner.
• Address public complaints regarding illegally parked vehicles educate public on how to use parking equipment and technology and offer alternative options for parking.
• Answer and respond to parking services phone inquiries regarding parking issues and concerns as required and in a courteous and timely manner.
• Identify take photos within the community and communicate any issues to supervisor via handheld device such as identifying full garbage cans vandalism or street cleaning issues.
• Report mechanical and maintenance requirements to supervisor as required.
• Relay information requested from various Departments to supervisor as required.
• Identify when a situation requires Bylaw and / or Police response understand the importance of not engaging public when situations are escalating and report escalating issues / interactions with public to supervisor.

Perform related duties where qualified.

INDEPENDENCE

WORKING CONDITIONS

Physical Effort :

Mental Effort :

Visual / Auditory Effort :

Work Environment :

KEY SKILLS AND ABILITIES

QUALIFICATIONS

Formal Education Training and Occupational Certification :

Experience :

OTHER :

May be requested to substitute in a more senior position.

To apply for this opportunity you will need to create an online profile or log back into our career portal at only online submissions will be considered. All applications must be submitted online by 4 : 30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications as outlined in your resume.

The City of Victoria is committed to integrating equity diversity inclusion and accessibility into our programs policies spaces and services. Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous racialized immigrants persons with disabilities 2SLGBTQIA or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process.

If you require assistance please email us at .

Key Skills

Sales Experience,Marketing,Customer Service,Google Docs,Serving Experience,Retail Sales,Android,Product Demos,Event Planning,Events Management,Event Marketing,Dancing

Employment Type : Unclear

Department / Functional Area : Finance

Experience : years

Vacancy : 1