Branch manager • vaudreuil dorion qc
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
As part of RBC's commitment to providing exceptional client service and achieving its business objectives, the ability and willingness to travel or work from any RBC location listed in this section... Show more
The controller is responsible for the company's accounting operations, financial reporting, internal controls, budget support, cash flow management, and compliance activities.This role provides acc... Show more
Safran est un groupe international de haute technologie, présent sur les marchés de l'aéronautique (propulsion, équipements et aménagements intérieurs), de la défense et de l'espace.Safran est prés... Show more
Conformément à cet objectif, chaque programme d'avantages sociaux a été soigneusement conçu.Ces avantages comprennent les congés, tels que les vacances et ... Show more
Industrial / Manufacturing Sector.Grow industrial markets as an expert in account development.This stimulating position based in Vaudreuil offers a competitive salary, commissions, full benefits, a... Show more
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbi... Show more
Job Description A HR Manager is expected to manage HR programs, recruitment, and career development.An ideal candidate for this position will facilitate communication among staff members, addr... Show more
Location(s): Quebec City or Atlantic Provinces.Education Requirement: Red Seal Automotive Service Technician.Atlantic or Quebec City region.Nissan and Infiniti dealers daily to uncover vehicle qual... Show more
Responsable de la coordination et de la direction de la production de denrées alimentaires pour les services alimentaires et le service de traiteur.Diriger les opérations quotidiennes de production... Show more
Lead and supervise multiple engineering teams.Review program requirements, assess constraints, and resolve operational conflicts.Actively improve work methods and processes related to production.Ad... Show more
Le/La Responsable Planification Supply Chain est responsable de la gestion de bout en bout (E2E) de la chaîne d'approvisionnement pour un portefeuille de produits approvisionnés auprès de fournisse... Show more
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Show more
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a .Do you think you... Show more
If you have a strong automotive aftermarket sales background and are looking for an amazing opportunity, .Competitive Salary Package starting at $95,000 + bonus!.Medical, Dental, and Vision Insuran... Show more
As part of RBC's commitment to providing exceptional client service and achieving its business.RBC location listed in this section is a condition of employment.This unique position calls on your cl... Show more
Our client in the West Island is looking for a dedicated and proactive Leasing and Property Manager to join their organization.Reporting to the Director of Property Management, the ideal candidate ... Show more
Eutectic Canada est à la recherche d’un(e) gestionnaire logistique motivé(e) et soucieux(se) du détail pour superviser et coordonner les activités quotidiennes liées à la logistique, à l’entreposag... Show more
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering ... Show more
Seasons Care is hiring passionate Registered Dietitians to support the nutritional health and well-being of Seniors in Long-Term Care (LTC).Join a collaborative, Resident-focused team that values c... Show more
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
){kind=logo}
