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- Promoted
General Manager
Bass Pro ShopsGolden Horseshoe, Niagara Region, Canada
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Regional Program Officer
Treasury Board of Canada SecretariatBrantford, OntarioGeneral Manager
Bass Pro ShopsGolden Horseshoe, Niagara Region, Canadatime left to apply End Date : January 31, 2025 (30+ days left to apply)
job requisition id R215687
Summary :
The Retail Store General Manager guides the store and the team as a whole to provide Legendary Customer Service thereby increasing the sales and profitability of the store for the benefit of the company. The GM implements strategies and policies and procedures to maximize the efficiency of the operations of the store and partners with retail operations in Canada and the US to identify and implement best practices while advocating their use across the Canadian division.
Responsibilities :
- Coaching, training, motivating and inspiring the team to take care of the customer and give Legendary Customer Service at all times.
- Guide and administer the affairs of the Retail store in keeping with sound business practices and the objectives of the organization to ensure profitable operations and positive cash flows.
- Responsible for the annual operating budget of the store.
- Ensure compliance with regulatory authorities including Canadian Firearms Centre.
- Coach and train the senior management team to help them grow and succeed and to contribute to succession planning.
- Facilitate ongoing change for continuous improvement in the store and company-wide including communication, gaining support from the store leadership team, and driving the execution of new programs.
- Partner with Human Resources to encourage employee engagement and employee development. Manage employee performance and disciplinary actions in accordance with corporate policies and processes.
- Efficiently manage and control fixed assets of the retail location to ensure they maintained in top quality condition and are protected from loss and obsolescence by developing, implementing and administering policies and procedures that control the use of assets and provide for regular and periodic maintenance;
- Maintain good and regular communication with the retail management team, retail staff, and corporate partners.
- Provide regular written and oral reports on the monthly operations of the store, interpreting financial statements, reporting on correspondence and activities and advising on policies and future planning.
Qualifications :
Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon re quest during the assessment and selection process.
About Us
About Bass Pro Shops
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor e quipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best-of-the-best” e xperience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge , America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best E mployers.”
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