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Bilingual Customer Service Representative.Travel Insurance, Remote Work .Join the travel assistance and insurance services sector for our client through a permanent remote work opportunity.Enj... Show more
SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities.We combine structured coaching, operational excellence, and a st... Show more
We are looking for an outstanding verbal communicator, active listener and natural problem solver.You enjoy talking to people and you are enthusiastic about helping families meet their goals for th... Show more
Customer Service Representative – Desjardins Agent Team Member.Location: Danforth, Toronto, ON.Employment Type: Full-Time | In-Office.Are you ready to join a fun, close-knit team in a fast-growing ... Show more
Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more
Provide French bilingual customer support for an insurance client through the Arise® Platform.If you speak English and French, have experience providing support for insurance products and you&r... Show more
SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America.Since 2016, our team of entrepreneurs, energy professionals, and technologists has been focu... Show more
The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more
Customer Service Representative.Quit your day job, come help us save the world!.Each day and each call can be different.We find new child sponsors, welcome new donors, renew event partici... Show more
Please note the location of this position must be based in the Greater Toronto Area.Bilingual Customer Service Representative.As part of our strategy to expand and strengthen our presence across Ca... Show more
Are you an enthusiastic professional looking to advance your career in customer care?.We have an exciting temporary opportunity for a Bilingual Customer Service Representative to join a dynamic tea... Show more
Staff Plus is hiring a Bilingual Customer Service Representative for our client in Mississauga.This role is ideal for someone with strong French and English communication skills and experience in c... Show more
Customer Service / Production Coordinator .A large, privately owned manufacturer experiencing strong double-digit growth is hiring a Customer Service / Production Coordinator.This positi... Show more
We are hiring a customer service representative to manage customer queries and complaints.You will also be asked to process orders, modifications, and escalate complaints across a number of communi... Show more
As a Remote Bilingual Customer Experience Representative, you are a crucial part of the Allegion team.You will drive consumer loyalty for the business through exceptional customer service, warranty... Show more
Alphanumeric is hiring a Bilingual Customer Care Specialist (English/French) for Pharmaceuticals to work remotely supporting one of the biggest pharmaceutical companies in the world.You'll be provi... Show more
CMG Marketing, a full-service marketing, contact center, and program management company, is seeking a highly skilled and experienced Program Administration / Customer Service Representative to join... Show more
About the Call Center Representative Position.We're seeking a personable, customer service oriented individual to join our team as a Seasonal Call Center Representative.As the primary link between ... Show more
Be part of what makes us different.You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking it... Show more
TW, Canada’s leading distributor of parts and accessories for the diesel engine and heavy equipment markets, is seeking a.Bilingual Customer Service Specialist.English/French) to join our team... Show more
Job Description
Bilingual Customer Service Representative
Travel Insurance, Remote Work
Start Date: October 14, 2026
Join the travel assistance and insurance services sector for our client through a permanent remote work opportunity. Enjoy a competitive salary, comprehensive group benefits, a wellness program, a retirement savings plan, and genuine opportunities for professional growth and development. In this role, you will support travelers, coordinate required services, and provide information about insurance coverage while delivering a high level of customer service.
What is in it for you:
• Hourly salary of $23.30.
• Permanent full-time position.
• Rotating schedule of 32-40 hours per week, based on operational needs.
• Availability required from 7 am-11 pm, Sunday through Saturday, including holidays.
• Business hours may change based on operational requirements.
• 3 weeks of vacation to support work-life balance.
• Comprehensive group benefits including health coverage with fully covered prescription drugs, as well as dental, life, and travel insurance.
• Retirement savings plan to support your long-term financial goals.
• Wellness program including a fitness center, physical activities, and health-related conferences.
• Opportunities for career advancement and professional development.
• Financial assistance program for continuing education.
Responsibilities:
• Answer incoming client calls and provide professional and empathetic support.
• Act as a resource person for insured members, their families, and medical facilities regarding coverage and benefits.
• Open claim files and direct clients to the appropriate healthcare providers.
• Explain travel insurance coverage, including applicable exclusions and maximum limits.
• Authorize certain medical tests and coordinate required services when necessary.
• Assist clients throughout the claims process and ensure appropriate follow-ups.
• Document interactions and transactions in the claims management system.
• Collaborate with various departments to resolve client requests and complaints.
• Maintain a high level of customer service in a fast-paced, team-oriented environment.
What you will need to succeed:
• College diploma or equivalent.
• Experience in customer service, telecommunications, or claims assistance.
• Bilingual in English and French to assist clients in both languages.
• A third language will be considered an asset.
• Excellent communication skills and professionalism.
• Strong customer service orientation.
• Ability to work in a dynamic, team-based environment.
• Strong computer skills including Microsoft Office and Internet use.
Why Recruit Action?
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.
