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Bilingual customer service Jobs in Brampton, ON

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Bilingual customer service • brampton on

Last updated: 1 day ago
Customer Service Representative(Bilingual)

Customer Service Representative(Bilingual)

PillwayBrampton, Peel Region, CA
Full-time
Customer Service Representative(Bilingual).Be among the first 25 applicants.Pillway Pharmacy is on the lookout for a Bilingual Customer Service Representative fluent in French and English to provid...Show moreLast updated: 30+ days ago
Bilingual Customer Service Agent (FR / EN) – Driver Services – Part Time

Bilingual Customer Service Agent (FR / EN) – Driver Services – Part Time

SercoBrampton, Peel Region, CA
Part-time
A leading service provider in Canada seeks a part-time Customer Service Agent in Brampton.The role involves delivering Driver Examination Services, providing excellent customer service, and evaluat...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Expert / Customer Service Representative Acton

Customer Service Expert / Customer Service Representative Acton

Domino's Pizza CanadaGeorgetown, ON, Canada
Full-time
Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!. The Customer Service Expert’s role is crucial within the Domin...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

GFL Environmental Inc.Brampton, Peel Region, CA
Full-time +1
Key Responsibilities : • • • Provide excellent customer service and professionalism to all customers via phone, email, or via the web. Communicate clearly and concisely with on-the-road employees to giv...Show moreLast updated: 7 days ago
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Canon CanadaBrampton, Peel Region, CA
Full-time
Bilingual Customer Service Representative - Hybrid.Monday to Friday 8 : 30 am to 4 : 30 pm.Do you have experience working in a customer service role?. Are comfortable spending the majority of your day o...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Advantage PersonnelBrampton, Peel Region, CA
Full-time
Customer Service Representative.Flexible 7 : 00AM - 3 : 30PM or 8 : 00AM - 4 : 30PM.We are looking for a Customer Service Representative to cover a sick leave. The position is temporary, but on-going until ...Show moreLast updated: 19 days ago
Customer Service Representative(Bilingual)

Customer Service Representative(Bilingual)

TEEMA Solutions GroupBrampton, Peel Region, CA
Full-time
Pillway Pharmacy is on the lookout for a Bilingual Customer Service Representative fluent in French and English to provide exemplary support and service to our diverse customer base.This role is vi...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Specialist

Customer Service Specialist

Charger Logistics IncBrampton, ON, Canada
Full-time
Charger Logistics is a world class asset-based carrier.We specialize in delivering your assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, includin...Show moreLast updated: 8 days ago
Customer Service Representative

Customer Service Representative

Randstad CanadaBrampton, Ontario, CA
Permanent
Quick Apply
Randstad is seeking a motivated and customer-focused individual who is passionate about delivering exceptional service.If you’re someone who consistently goes above and beyond to create outstanding...Show moreLast updated: 30+ days ago
Customer Service Specialist

Customer Service Specialist

Charger Logistics Inc.Brampton, Peel Region, CA
Full-time
Charger Logistics is a world class asset-based carrier.We specialize in delivering your assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, includin...Show moreLast updated: 1 day ago
Customer Service Associate

Customer Service Associate

Rona+Brampton, Ontario, Canada
Full-time
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 30+ days ago
Bilingual (English / French) Remote Customer Service for Roadside Assistance Company

Bilingual (English / French) Remote Customer Service for Roadside Assistance Company

Arise Virtual SolutionsBrampton, Ontario
Remote
Full-time
Bilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company.This work-from-home opportunity offers flexible scheduling 24. Perfect for fully-fluent bil...Show moreLast updated: 30+ days ago
Bilingual Customer Services Representative

Bilingual Customer Services Representative

4RefuelGreater Toronto Area, ON, Canada
Full-time
Refuel is proud to be recognized for its commitment to safety and culture having been named .Canada’s Safest Employers – Logistics & Supply Chain. As Canada’s largest and most experienced mobile ref...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

City of BramptonBrampton, Peel Region, CA
Part-time +1
Customer Service Representative.Management and Administration / Union.Provide professional front‑line customer service supportθεν responding to facility inquiries, program information, and services t...Show moreLast updated: 2 days ago
Customer Service Representative

Customer Service Representative

Altis RecruitmentBrampton, Peel Region, CA
Full-time
Get AI-powered advice on this job and more exclusive features.This range is provided by Altis Recruitment.Your actual pay will be based on your skills and experience — talk with your recruiter to l...Show moreLast updated: 6 days ago
Customer Service Representative

Customer Service Representative

BMOBrampton, Peel Region, CA
Full-time
Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and customer inquiries.Welcomes customers warmly...Show moreLast updated: 19 days ago
Customer Service Rep (Bilingual) - Remote

Customer Service Rep (Bilingual) - Remote

Teladoc HealthBrampton, Ontario
Remote
Full-time
The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ...Show moreLast updated: 30+ days ago
Customer Service Advisor

Customer Service Advisor

MetroCompactor Service Inc.MetroCompactor Service IncBrampton, Peel Region, CA
Full-time
Metro Compactor Service is Canada's leading expert for waste and recycling equipment solutions.With expertise spanning over four decades, we provide custom manufacturing, installation, maintenance,...Show moreLast updated: 30+ days ago
Cashier / Customer Service

Cashier / Customer Service

LakesidegardengalleryBrampton, Peel Region, CA
Full-time
The Cashier is responsible for greeting customers, providing exceptional customer service and completing sales transactions in a timely fashion. Stay informed of weekly promotions / sales.Greet and an...Show moreLast updated: 4 days ago
People also ask
Customer Service Representative(Bilingual)

Customer Service Representative(Bilingual)

PillwayBrampton, Peel Region, CA
30+ days ago
Job type
  • Full-time
Job description

Join to apply for the Customer Service Representative(Bilingual) role at Pillway

2 days ago Be among the first 25 applicants

Overview

Pillway Pharmacy is on the lookout for a Bilingual Customer Service Representative fluent in French and English to provide exemplary support and service to our diverse customer base. This role is vital for managing non-pharmacist-specific inquiries, including shipping issues, in‑app problems, technical glitches, and payment questions. The ideal candidate will be an expert in navigating our CRM system to ensure customer tickets are actioned promptly and escalated according to our service SLAs. As part of our customer support team, you will also participate in support programs for marketing campaigns, offering detailed information and assistance on promoted services. This position requires close collaboration with the Pharmacy Experience Specialist team to resolve complex issues, providing a seamless and efficient customer experience.

Key Responsibilities

  • Bilingual Support : Offer support and resolve inquiries for both French and English‑speaking customers, maintaining high satisfaction levels across our diverse customer base.
  • CRM Management : Efficiently manage customer tickets within our CRM system, ensuring timely action and adherence to service SLAs for issue resolution.
  • Issue Escalation : Identify and escalate complex issues to the relevant teams or departments in a timely manner, ensuring swift resolution of customer concerns.
  • Campaign Support : Handle inbound calls related to marketing campaigns, providing information and assistance in both French and English to maximize customer engagement and satisfaction.
  • Technical and Payment Support : Troubleshoot technical issues with the app or website and assist with payment‑related inquiries, ensuring a smooth and hassle‑free customer experience.
  • Pharmacy Liaison : Collaborate with Pharmacy Experience Specialists for issues requiring pharmacy input, ensuring comprehensive support and resolution.

Qualifications

  • Fluency in both French and English is essential.
  • Proven track record in customer service, with experience in tech support, healthcare, or similar fields preferred.
  • Strong familiarity with CRM systems and adept at managing and prioritizing tickets.
  • Excellent problem‑solving skills, with the ability to address technical and payment‑related inquiries efficiently.
  • Effective communication skills, capable of explaining complex issues clearly in both French and English.
  • High level of empathy, patience, and dedication to providing a positive customer experience.
  • Ability to work flexibly in a remote, in‑office, or hybrid setting, adapting to the needs of the business and team.
  • Why Work With Pillway?

  • Competitive Benefits and Compensation : We offer market‑aligned salaries, comprehensive health benefits, and the potential for participation in our Employee Stock Option Plan over time.
  • Flexible Work Environment : Our culture thrives on flexibility, allowing you to balance work and personal life seamlessly.
  • Inclusive and Dynamic Culture : Be part of a great workplace culture that values diversity, innovation, and teamwork.
  • Interview Process

    Only applicants whose experience aligns with our requirements will be contacted for next steps.

    Join us at Pillway for a chance to shape the future of digital healthcare, where your work impacts lives daily, and innovation meets inclusivity.

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