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Bilingual customer service Jobs in Brampton, ON
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Bilingual customer service • brampton on
Customer Service Representative(Bilingual)
PillwayBrampton, Peel Region, CABilingual Customer Service Agent (FR / EN) – Driver Services – Part Time
SercoBrampton, Peel Region, CA- Promoted
Customer Service Expert / Customer Service Representative Acton
Domino's Pizza CanadaGeorgetown, ON, CanadaCustomer Service Representative
GFL Environmental Inc.Brampton, Peel Region, CABilingual Customer Service Representative
Canon CanadaBrampton, Peel Region, CACustomer Service Representative
Advantage PersonnelBrampton, Peel Region, CACustomer Service Representative(Bilingual)
TEEMA Solutions GroupBrampton, Peel Region, CA- Promoted
Customer Service Specialist
Charger Logistics IncBrampton, ON, CanadaCustomer Service Representative
Randstad CanadaBrampton, Ontario, CACustomer Service Specialist
Charger Logistics Inc.Brampton, Peel Region, CACustomer Service Associate
Rona+Brampton, Ontario, CanadaBilingual (English / French) Remote Customer Service for Roadside Assistance Company
Arise Virtual SolutionsBrampton, OntarioBilingual Customer Services Representative
4RefuelGreater Toronto Area, ON, CanadaCustomer Service Representative
City of BramptonBrampton, Peel Region, CACustomer Service Representative
Altis RecruitmentBrampton, Peel Region, CACustomer Service Representative
BMOBrampton, Peel Region, CACustomer Service Rep (Bilingual) - Remote
Teladoc HealthBrampton, OntarioCustomer Service Advisor
MetroCompactor Service Inc.MetroCompactor Service IncBrampton, Peel Region, CACashier / Customer Service
LakesidegardengalleryBrampton, Peel Region, CA- Gatineau, QC (from $ 34,613 to $ 117,860 year)
- Milton, ON (from $ 45,000 to $ 66,000 year)
- Hamilton, ON (from $ 35,522 to $ 61,377 year)
- Longueuil, QC (from $ 33,516 to $ 58,500 year)
- Kitchener, ON (from $ 36,075 to $ 57,500 year)
- Scarborough, ON (from $ 37,050 to $ 57,500 year)
- Burlington, ON (from $ 40,950 to $ 56,943 year)
- Mississauga, ON (from $ 39,000 to $ 56,400 year)
- Oakville, ON (from $ 41,475 to $ 55,000 year)
- Vaughan, ON (from $ 40,988 to $ 52,990 year)
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Customer Service Representative(Bilingual)
PillwayBrampton, Peel Region, CA- Full-time
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Overview
Pillway Pharmacy is on the lookout for a Bilingual Customer Service Representative fluent in French and English to provide exemplary support and service to our diverse customer base. This role is vital for managing non-pharmacist-specific inquiries, including shipping issues, in‑app problems, technical glitches, and payment questions. The ideal candidate will be an expert in navigating our CRM system to ensure customer tickets are actioned promptly and escalated according to our service SLAs. As part of our customer support team, you will also participate in support programs for marketing campaigns, offering detailed information and assistance on promoted services. This position requires close collaboration with the Pharmacy Experience Specialist team to resolve complex issues, providing a seamless and efficient customer experience.
Key Responsibilities
- Bilingual Support : Offer support and resolve inquiries for both French and English‑speaking customers, maintaining high satisfaction levels across our diverse customer base.
- CRM Management : Efficiently manage customer tickets within our CRM system, ensuring timely action and adherence to service SLAs for issue resolution.
- Issue Escalation : Identify and escalate complex issues to the relevant teams or departments in a timely manner, ensuring swift resolution of customer concerns.
- Campaign Support : Handle inbound calls related to marketing campaigns, providing information and assistance in both French and English to maximize customer engagement and satisfaction.
- Technical and Payment Support : Troubleshoot technical issues with the app or website and assist with payment‑related inquiries, ensuring a smooth and hassle‑free customer experience.
- Pharmacy Liaison : Collaborate with Pharmacy Experience Specialists for issues requiring pharmacy input, ensuring comprehensive support and resolution.
Qualifications
Why Work With Pillway?
Interview Process
Only applicants whose experience aligns with our requirements will be contacted for next steps.
Join us at Pillway for a chance to shape the future of digital healthcare, where your work impacts lives daily, and innovation meets inclusivity.
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