Beta tester Jobs in North York, ON

General

There are four (4) distinct delivery phases in which user experience designers (task based I&IT consultants) produce deliverables following Ontario Digital Service Design playbook, which outlines the standard process for user experience design.

Delivery Phase 1) Discovery :

Before building a solution, a project team needs to find out whether users need it and whether other solutions exist. The UX Designers responsibilities during this phase are to build an understanding of the problem space / statement, the long and short-term business goals, and the user and business needs.

Deliverables :

• Facilitate the Kick-off meeting with the project team to produce such outputs as :
• Business Model Canvas
• 5 Whys
• User Personas
• Stakeholder Mapping
• Strategy Map
• Short- and Long-Term Goals
• Fears and Challenges
• Problem Statement
• Facilitate user research activities to produce such outputs as :
• User interview topic Maps, a summary of interrelated topics for the user interview
• User Interview Scripts to plan and guide user discussion
• User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview
• User research findings report
• Inception (Science Fair Day) :
• Showcases the work and key findings from this stage to stakeholders outside of the core project team
• Aligns entire team (business, technical) on what the next steps will be
• Planning activities for next phase (Alpha)
• Other deliverables typically delivered in this phase include :
• User Storyboard to communicate a story through images displayed in a sequence of panels that chronologically maps the storys main events.
• Technical Service Blueprint, a diagram that displays the entire process of service delivery including support systems by listing all the activities that happen at each stage, performed by the different roles involved
• Defined business Key Performance Indicators (KPIs)

Delivery Phase 2) Alpha :

Alpha is about testing hypotheses and experimentation. The purpose of Alpha is to determine how to meet the user needs that were identified in discovery. This phase is an opportunity to quickly test different approaches with users before building a service.

Deliverables :

Delivery Phase 3) Beta :

The goal of Beta is to build a real service that works well for a larger group of people. The prototypes that were developed and tested during Alpha are used to build a Minimum Viable Product (MVP) for deployment in a live, user-facing environment. Executed within the context of Scrum methodology, the UX Designer performs the following Agile ceremonies : Stand-up meetings, Sprint Planning, Backlog grooming, Reporting, Acceptance, and Retrospective.

The designers are at the spearhead of this methodology, creating and validating user stories for the developers (typical) one iteration ahead.

Deliverables :

Participates in deciding which priority to tackle

Delivery Phase 4) Live :

Live begins when the service has reached a point of maturity and all of the main features in the backlog have been built. While most people understand the purpose of live, its not always given the attention and resources it deserves.

Continuous improvement is one of the core principles of service design and thats what live is all about. The goal is to continuously monitor, research, test and iterate for as long as the service is active.

Deliverables :

SkillsExperience and Skill Set Requirements

Sr. User Experience Designer Evaluation Criteria

User Experience Design 40%

User Interview Topic Maps

Relationship Management - 20%

Technical Skills - 30%

Soft skills - 10%

Must haves :

Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design