Benefits coordinator Jobs in Toronto, ON

The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House Employment Advisor- Bilingual Employment Services Regular Full-time, CUPE 7797 # REPORT TO : Senior Manager, Employment Services HOURLY RATE : $29.The Employment Advisor- Bilingual provides case management in a client-centered and solution-focused manner to job seekers in English and in at least one language of the community (Bengali, Urdu, and / or Hindi) to help them to find and maintain sustainable employment. This position will collaborate with a team of employment services professionals to support, encourage and motivate clients facing multiple barriers to employment while connecting them to holistic resources, and achieving contract targets. Ensure all service delivery objectives are met, including client intake, outcomes, and other performance targets outlined in the funding agreement. Conduct thorough and accurate assessment of clients’ skills, education, experience, assets, barriers, motivation, goals and employment readiness utilizing the Common Assessment tool Assist clients to identify employment goals and pathways to success by exploring local labour market information and trends, Decent Work opportunities, apprenticeship and self-employment information and education and training resources Work with clients to assist them to develop strong tools for job search success, such as resumes, cover letters, networking, job search tracking, and interview skills, using Artificial Intelligence (AI) when appropriate. Make appropriate referrals to supportive services, including internal to TNGCS, and / or programs offered through other community agencies, learning institutions or government initiatives to minimize barriers for clients and to help them progress to sustainable employment Develop and facilitate a range of group workshops for clients including job finding clubs, basic computer usage and online applications and current and emerging job search tools A post-secondary diploma / degree from a recognized institution in a relevant discipline, preferably Career development, social work, vocational rehabilitation or adult education, and two years’ service experience in employment or related counselling or a combined equivalent education and experience. Fluency in written and spoken English and a language of South Asia, preferably Bengali, Urdu or Hindi is required Ability to provide high quality, client focused service, delivered in a positive, professional, compassionate manner Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment Strong digital literacy, including MS Office suite, artificial Intelligence applications (AI) and use of databases Strong experience with Case Management Systems and Databases preferably EOIS CaMS and / or WCG Case Management systems Willingness and ability to work at various sites within Toronto as required TNG is committed to reflecting the communities we serve and to nurturing a respectful and inclusive work environment for all.