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Customer Experience Lead - Goderich, Ontario (6 Month Contract)
ScotiabankGoderich, ON, CAManager Capital and Risk Management
Medavie Blue CrossON, CACustomer Experience Associate Future Opportunities
The Toronto-Dominion Bank (Canada)Goderich, Ontario- Nelson, BC (from $ 38,750 to $ 208,818 year)
- Stratford, ON (from $ 32,156 to $ 208,633 year)
- Hanover, ON (from $ 139,793 to $ 208,633 year)
- Lloydminster, SK (from $ 91,530 to $ 208,011 year)
- Annapolis Royal, NS (from $ 59,475 to $ 206,455 year)
- Woodstock, ON (from $ 40,151 to $ 205,843 year)
- Blainville, QC (from $ 52,181 to $ 197,468 year)
- Longueuil, QC (from $ 51,758 to $ 196,892 year)
- Windsor, ON (from $ 52,891 to $ 196,497 year)
- Windsor, NS (from $ 52,891 to $ 196,497 year)
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Customer Experience Lead - Goderich, Ontario (6 Month Contract)
ScotiabankGoderich, ON, CA- Temporary
Requisition ID : 251712
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
About the role
What you’ll be doing…
Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture.
Is this role right for you? In this role you will :
- Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates
- Build strong customer relationships and deliver excellent customer service
- Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc.
- Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience
- Act as a change management lead by assisting with the implementation of new policies and procedures
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have :
What’s in it for you?
Location(s) : Canada : Ontario : Goderich
Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.