Job descriptionWe are seeking a Solutions Designer specializing in enterprise CRM platforms to drive the technical design and configuration of digital applications. This role focuses on translating high-level requirements into scalable solutions, emphasizing a "configuration-first" approach while maintaining the technical depth to develop custom components when necessary. You will be a key contributor to modernization initiatives, working within an Agile/Scrum environment to build integrations, manage external portals, and implement automated workflows using advanced industry-specific tools.
Pay Rate: $680.61- $714.02/Diem
Advantages
- Work closely with lead architects to shape high-availability solutions for large-scale digital transformations.
- Utilize the latest orchestration and component frameworks to build industry-specific applications.
- Play a central role in knowledge transfer, mentoring peers through regular touchpoints and working sessions.
- Secure a long-term contract focused on foundational system modernization and service improvement.
Responsibilities
- Map high-level requirements to platform capabilities. Conduct fit-gap analyses to determine where native configuration can replace custom code for optimal maintainability.
- Design and implement complex guided interactions using advanced orchestration tools to streamline digital service delivery and data retrieval.
- Develop and maintain specialized UI components and server-side classes for business needs that exceed standard configuration capabilities.
- Build and manage integrations between the CRM and external subsidiary systems using REST and SOAP APIs, ensuring secure data flow via Single Sign-On (SSO).
- Design and maintain public-facing portals, ensuring solutions are fully compliant with accessibility standards and user-centric design principles.
- Manage the deployment lifecycle across development, test, and production environments using modern CI/CD technologies and version control.
- Lead diagnostic sessions and perform root cause analysis to resolve defects and incidents in production environments.
- Create and maintain technical design documents, "build books," and process maps to facilitate ongoing knowledge transfer.
Qualifications
- Demonstrated experience solutioning and configuring within enterprise CRM clouds and portal environments.
- Hands-on knowledge of backend coding languages, frontend frameworks, and platform-specific query languages.
- Strong experience delivering products in Agile/Scrum mode, utilizing sprint management and bug tracking tools.
- Knowledge of Accessibility standards and related design requirements.
- Certified Platform Developer I (or equivalent experience)
- Certified OmniStudio Developer
- Certified Experience Cloud Consultant
- Certified Administrator
Summary
If you are a Solutions Designer who excels at bridging the gap between business needs and technical architecture using advanced CRM tools, we encourage you to apply today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
