Auto technician Jobs in Mount Pearl, NL

JOB DESCRIPTION

About the role

We’re looking for a Unit Claims Manager - Auto , to join our growing team!

This role can be located in Dieppe, NB / St. John's, NL or Dartmouth, NS .

What you’ll do here :

• Directs and coordinates the activities of the adjusters related to the processing of claims in order to achieve objectives in terms of commitment, management of excess costs, efficiency and customer service.
• Provide leadership, mentorship and proper coaching to direct reports in order to enhance the customer claims experience.
• Contributes to the achievement of corporate and regional objectives by measuring team performance, ensuring quality of claims handling, level of compliance with standards, procedures and productivity.
• Manage the activities of his / her team by organizing, planning and controlling the optimal use of human, financial and material resources according to the budget, while promoting teamwork and guiding their technical training.
• Participate in the improvement of operational processes.
• Make decisions for his / her team regarding the processing of claims and the payment of indemnities in accordance with company standards.
• Promote the brand image and business principles to partners.

What you bring to the table :

LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.