Auto technician Jobs in Laval, QC

What can you expect in this role?

• Report to the Team Leader and will be responsible for investigating and settling first-party automobile claims.
• Provide prompt, courteous, accurate and fair claims service to all customers, internal and external.
• Manage auto telephone claims until resolution.
• Fully explain the claim process to all customers in a way they’ll easily understand.
• Confirm whether claims are covered under a customer’s policy.
• Ensure all claims are promptly investigated.
• Work with the customer and preferred vendors to determine the best way to resolve the claim.
• Maintain detailed file records by entering pertinent data into the appropriate systems.
• Process claims payments within your authority level.
• Initiate salvage and subrogation procedures on assigned claims.
• Achieve the targeted number of assigned claims per year, while living our core values and meeting competencies.
• Achieve and maintain a file disposition rate of 100% on a monthly basis.

What do you bring to the role?

High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.

Salary Range : $43,700 - $80,500

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