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Last updated: 5 days ago
Credentialed Seasonal Tax Professional

Credentialed Seasonal Tax Professional

CB CanadaAlberta, Canada
CA$45.00–CA$70.00 hourly
Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper.With products like TurboTax, QuickBooks and Mint, we’re using technology to build soluti...Show moreLast updated: 30+ days ago
Ukranian Speech Quality Annotator

Ukranian Speech Quality Annotator

LXTAnywhere, AB, CA
LXT is an emerging leader in AI training data to power intelligent technology for global organizations.In partnership with an international network of contributors, LXT collects and annotates data ...Show moreLast updated: 11 days ago
Business Intelligence Architect

Business Intelligence Architect

Trispoke managed servicesAB, Canada
Full-time
Quick Apply
Job Title : Business Intelligence Architect Location : Ontario, Canada- (REMOTE) We are looking for BI Architect to join our team and will ...Show moreLast updated: 5 days ago
Senior Director, International Media Relations

Senior Director, International Media Relations

Special OlympicsAB, CA
CA$103,992.00–CA$122,343.00 yearly
Full-time
Senior Director, International Media Relations.Special Olympics Headquarters, Remote, Outside of United States.Brand, Communications & Content. Vice President, International Media Relations and ...Show moreLast updated: 30+ days ago
Trainer, Sales

Trainer, Sales

Gordon Food ServiceRocky View County, Alberta
CA$55,000.00–CA$65,000.00 yearly
Full-time
Reporting to the IFS Business Change Manager - West, the BC Sales Trainer will partner with leadership and the national training team to lead learning and development. You will play a key role in cr...Show moreLast updated: 30+ days ago
electrician

electrician

Deeps Electric ltdBeaumont, AB, CA
CA$37.00 hourly
Permanent
Secondary (high) school graduation certificate.Install electrical controls and panel boxes.Replace and repair electrical controls and panel boxes. Install underground wiring and cables.Splice, join ...Show moreLast updated: 30+ days ago
Mandarin Teacher

Mandarin Teacher

York Region District School BoardAlberta, Canada
CA$250.00 daily
Full-time
Progressive Academy is looking for an enthusiastic Mandarin Teacher to join the Elementary School team.In this role, you will be the key element in the school’s ability to promote the social, emoti...Show moreLast updated: 30+ days ago
  • Promoted
Work from Home Product Tester – No Experience

Work from Home Product Tester – No Experience

OCPAAlberta, CA
CA$45.00 hourly
Remote
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
Credentialed Seasonal Tax Professional

Credentialed Seasonal Tax Professional

CB CanadaAlberta, Canada
30+ days ago
Salary
CA$45.00–CA$70.00 hourly
Job description

Join our mission

Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

If you are a highly motivated individual with an active unrestricted credential (CPA / EA / Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Job Requirements : What you'll bring

  • Must possess active unrestricted credential : EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
  • Must possess or be able to obtain any related State licenses, certificates, permits or bonds
  • Must possess active PTIN (Preparer Tax Identification Number)
  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients / customers, using commercial tax preparation software
  • Working knowledge of Circular 230
  • Audit experience a plus (IRS and state tax authorities)
  • Proficient with technology; solid knowledge of computer operations and software
  • Must have (or be willing to obtain) a dedicated hardwired internet connection
  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Critical thinking, problem solving, research skills and determination
  • Bilingual (English / Spanish) communication skills (written & spoken) a plus

How you will lead

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product / software inquiries, and 3) Tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions