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Remote Customer Service Specialist – Full Training & Benefits
Spade RecruitingWhitby, Ontario
30+ days ago
Job type
Full-time
Remote
Quick Apply
Job description
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties :
Distributes all benefit enrollment materials and determines eligibility.
Handle incoming customer service calls
Dispatch incoming customer phone calls
Accept customer calls and return customer
Respond to client requests for coverages while representing their best interests.
Create and explain individualized policies via our Needs Analysis system.
Work and learn from management teams to stay up to date on new products, services, and policies.