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Animal caretaker • ajax on
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Reception, Oshawa Animal Hospital
VCA Animal HospitalsOshawa, Durham Region, CA- Full-time
Benefits eligible : Yes
Responsibilities
- Create a warm and welcoming environment for our patient and pet parents
- Assist veterinary staff with various tasks and treatments when required
- Answer a multi‑line phone system and track and book appointments effectively
- Place outbound calls to pet parents for follow‑up and future appointment bookings
- Respond and manage email correspondence to clients, referring veterinarians, and internal office messages
- Admit and discharge pet patients
- Invoicing / billing; creating estimates, obtaining pet owner confirmation and processing payments
- Schedule appointments
- Exhibit excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
- Possess strong organizational skills
- Perform general housekeeping duties; maintain cleanliness of reception area, pet holding areas and common areas
- Show willingness to learn more regarding veterinary services, updated medical office procedures and assisting the veterinary staff with various tasks and treatments
Location : Oshawa, Ontario
Employment Type : Full Time
Oshawa Animal Hospital is currently welcoming a customer service‑focused Reception, Client Care to join our team. This full‑time opportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!
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