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Airport manager Jobs in Laval, QC
Ramp Supervisor - Montréal-Pierre Elliott Trudeau International Airport
Menzies AviationMontreal, Canada, CA- Promoted
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BergerMontréal, QC, CARamp Supervisor - Montréal-Pierre Elliott Trudeau International Airport
Menzies AviationMontreal, Canada, CA- Full-time
Job Details
Description
Do you have a passion for aviation and love being part of a fast paced environment? We are looking for a dedicated individual to ensure smooth operations on the tarmac, Join our team and soar to new heights with a career at Menzies Aviation!
The Ramp Supervisor is to assist the Ramp Manager in the day-to-day running of the Ramp Team. You will be responsible for coordinating and allocating staff and resources to fulfil our service standards for our Customer Airlines. You will ensure that our ground handling is delivered safely, on time and consistently in line with service level standards set for both on time and station performance.
Main accountabilities include :
- Responsible for day to day operational performance, safety, security and customer satisfaction of the product through effective support and management of delivery area.
- To consistently deliver the highest possible level of customer service at all times.
- Responsible for ensuring the airlines product is delivered consistently to demanding service level standards and on time performance targets to our Customer Airlines.
- To be pro-active in all areas by forward planning and taking responsibility for the job in hand.
- To ensure the safe and correct control of all resources on the Ramp.
- To comply with all Airlines Ground Handling Regulations as well as local Airport Authorities.
- To actively give support, guidance and encouragement to your work colleague.
- Ensuring safety and security procedures are according to standards set within the Menzies Health & Safety Policy Manual, and according to international aviation standard.
- Safeguard the health, safety and welfare of staff, customers and other visitors as required in full compliance with the Company’s Health & Safety Policy
- To process in a professional and confident way any questions, queries or grievance.
- Promote an open reporting culture.
- Ensuring investigations take place into any incident / accident, non-conformity or service delivery failure, with resulting corrective actions being established and then maintained.
- Work closely with GSE responsible personnel to ensure active and effective GSE management, defect reporting system and GSE checks.
- Ensure no Company property abuse occurs.
Qualifications and Experience :
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