Accounting technician Jobs in Miramichi, NB

Overview

Parts Technical / Service Advisor

Bayview Kubota is excited to announce the opening of our brand-new dealership in Miramichi! We are committed to delivering exceptional customer service and top-quality equipment solutions. Join our growing team and be part of this exciting new chapter.

We are seeking a Parts Technician / Service Advisor to play a key role in supporting our customers and service team. This dual-role position involves assisting customers with parts inquiries, coordinating service appointments, and ensuring smooth operations in the parts and service departments.

Responsibilities

• Greet and welcome customers and provide exceptional service for parts and service needs.
• Open repair orders with accurate and thorough information including details of the vehicle concerns, to assist with proper diagnosis.
• Advise customers on parts availability, pricing, and compatibility.
• Verify open warranty recalls or campaigns available to the customer.
• Confirm warrant eligibility and process warranty claims.
• Maintain communication with customers throughout the repair process, including customer approval of the repair, an estimated cost and expected time of completion.
• Coordinate and schedule service work orders efficiently.
• Ensure all charges are calculated and posted with accuracy to ensure timely close of Repair Orders.
• Maintain accurate inventory of parts and supplies.
• Receive and ship incoming / outgoing freight.
• Look up and locate parts in inventory or order parts from suppliers as per policies.
• Generate quotes and complete orders as per customer requests.
• Assist with inter-branch transfers.
• Assist other staff in the department as needed.
• Follow all policies and procedures as outlined by management.
• Maintain a professional appearance and a safe, clean work environment.
• Previous experience in a Dealership atmosphere an asset.

Benefits

Qualifications

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#J-18808-Ljbffr