Account specialist Jobs in Toronto, ON

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About Flywheel

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

Opportunity

We’re looking for an Account Specialist to join our team as part of our Content Studio function. The Account Specialist will support Senior Account Managers or Directors while also independently serving as a primary point of contact for their assigned clients and maintaining or even expanding relationships by ensuring eRetail content is delivered on brief, on time, and on budget.

What you'll do

• Collaborate cross-functionally to shepherd clients and team members through the content process, from brief, to creative reviews, to final execution by preparing and leading client status, with accurate timelines, prioritizations, and proactive planning for incoming projects.
• Manage client interactions in a manner that establishes credibility and trust as a business advisor, become a subject matter expert by understanding content marketing best practices and staying abreast of digital trends to assist your clients in meeting their marketing and content strategy goals.
• Understand content studio offerings to ensure we deliver to meet client requests while also looking at content needs holistically, identifying opportunities to steward Flywheel content offerings and finding the right solutions to meet client needs.
• In collaboration with the assigned Account Lead, support the development of content business reviews, competitive analysis, financial trackers, and content or category-specific trends.
• Be proactive about solving problems even if it’s outside of your area and be ready to take on additional initiatives and responsibilities as they emerge.

Who you are

Working at Flywheel

The Interview Process

Every role starts the same – an introductory call with someone from our Talent Acquisition team. We will be looking for company and values fit as well as your professional experience; there may be some technical role‑specific questions during this call.

After the initial call, you can expect to meet several people from the team 1 : 1 and there might be further skill assessments in the form of a Take Home Assignment / Case Study Presentation or Pair Programming / Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Inclusive Workforce

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based on race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.

For more information about what data we collect and how we use it, please refer to our Privacy Policy.

IMPORTANT ALERT

Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing, Public Relations, and Writing / Editing

Industries

Construction, Software Development, and IT Services and IT Consulting

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