911 dispatcher Jobs in Milton, ON

Reporting to the Transit Supervisor, this position is responsible for the safe and on-time transportation, assistance and comfort of passengers to various destinations. This position also ensures adequate fuel is available, fluids are topped-up in the vehicle for the day’s schedule, the exterior and interior of the vehicle is clean and free of safety hazards. The Operator promotes a pleasant, customer focused and professional atmosphere.

Accountabilities :

Operate assigned ActiVan vehicle in a variety of weather conditions, including hydraulic lift, electric and / or manual ramp

Inspect interior and exterior of the vehicle and complete a logged circle check at the beginning and at the end of each shift, as well as visual exterior check of the vehicle when left unattended for more than 10 minutes; report any mechanical problems and complete a maintenance request form as needed

Clean exterior and interior of transit vehicle to be free of salt, dirt and debris and remove garbage trash from the vehicle

Fuel and top up all fluids for transit vehicle

Physically assist passengers with disabilities passengers and seniors (including those using wheelchairs and scooters) to board and de-board the vehicle

Load and secure wheelchairs, walkers and scooter using Q-Straint

Ensure that all Town of Halton Hills Policies, Procedures and Practices, are adhered to and that all passengers adhere to wheelchair and scooter policies

Log-in to the Automatic Vehicle Locator (A.V.L.) system at the beginning and log-off at the completion, of each shift. Utilize A.V.L. system by indicating pick up and departure of clients and communicates with dispatch using canned messages during their shift.

Interpret schedule, plan route and drive passengers to specified destinations, verifying any changes to the schedule, and following Dispatcher’s instructions and responds to emergency situations with minimal supervision

Collect cash fare and fare tickets

In the event of an accident or emergency, ensures passengers’ safety and follow ActiVan emergency procedures

Complete all forms and reports as required

Report health and safety hazards and applies safety precautions and procedures in connection with the duties performed as required by WHMIS, MTO, ActiVan Policy and Procedures and Occupational Health and Safety Act

Conduct work in a professional manner to convey a positive image of the Town of Halton Hills and wears supplied ActiVan uniforms at all times

Perform other job-related duties as assigned

Qualifications :

Minimum 6 months of job-related experience

Secondary School Diploma, or equivalent

Verbal and written communication skills

Good interpersonal skills and the ability to work with persons with disabilities and seniors

Ability to respond to emergency situations with minimum supervision

Familiarity with Halton Hills area / roads and key destinations

Ability to perform all physical requirements of the position

First Aid and CPR Certification is considered an asset

Completed defensive driving program and a familiarity with A.V.L. systems is considered an asset

Knowledge of AODA (Accessibility for Ontarians Disability Act) and the Ontario Human Rights Code, R.S.O. 1990, c.H.19 is considered an asset

A valid Ontario Vehicle Operator’s permit class “G” license with a good driving record

A valid Ontario Vehicle Operator’s permit class “B” or “C” license with a good driving record, Class “Z” endorsement is considered an asset

Ability to obtain a clean Police Vulnerable Sector Check

Compensation :

The rate of pay for this position with a valid Ontario Vehicle Operator’s permit class B or C is $27.44 - $32.67 per hour.

The rate of pay for this position with a valid Ontario Vehicle Operator’s permit class G is $26.19 - $31.18 per hour.

This position may be scheduled to work between 5 – 35 hours per week and involves working shifts including evenings and weekends.