Lead Field Service Technician
HoneywellMarkham, Ontario, CanadaIl y a plus de 30 jours
Description de postePost secondary diploma in a technical field 3+ years electrical / security / instrumentation / HVAC controls experience Full class G drivers license 1 + years of hands of experience with control systems and programmable controllers (PLC) Previous Commissioning or Construction experience Ability to work safely within the Honeywell / Customer HSE requirements. 5 years of experience maintaining Security systems or Building Automation systems Be able to work effectively both individually and with a group without need of direct supervision Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems Design / Engineer solutions to prevent reoccurring problems as knowledge is acquired Capable of writing, reviewing, and / or editing various types of technical reports Able to conduct formal meetings with customer management personnel Previous customer service experience 1+ year of experience using Basic Windows and Microsoft Office experience
Responsibilities
- Working with sub-contractor and the customer to ensure seamless installation and commissioning of Honeywell Security and HVAC Systems.
- Troubleshoot and solve system and process related problems.
- Perform sensor verification and calibration.
- Publish commissioning reports for customers including Results Reports, Correction Action Reports.
- Actively interface with customers at all levels. Ensures customer satisfaction through oral and written communication.
- Escalation of any potential issues / delays related to scope / timeline and budget
- Ability to travel within Ontario (up to 20%)
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