Kitchen Service Associate

Reporting to the Kitchen Department Head, this position is responsible for frying, cutting, packing, weighing, labeling, and preparing various Kitchen (BBQ, Hot Foods, Dim Sum, Sushi, and / or other) products in advance for customers to choose from. The position also requires stocking Kitchen products onto display cases in the sales area and display coolers, providing good customer service by fulfilling customer requests, and maintaining inventory and workplace cleanliness.

T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 37 stores across the country : 14 in BC, 7 in Alberta, 14 in Ontario, and 2 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.

Responsibilities

• Greet customers by providing good customer service with a smile and friendly enthusiasm.
• Assist customers in selecting Kitchen products (BBQ, Hot Foods, Dim Sum, Sushi, and / or others) and provide recommendations as required.
• Ensure product quality, food safety, freshness, and that FIFO is strictly practiced within the department.
• Prepare various Kitchen products (BBQ, Sushi, and other cooked foods), label them correctly, and display them in the display areas and cases.
• Maintain workplace cleanliness by washing work areas and ensuring relevant work tools are clean and well-kept.
• Keep product displays full, attractive, and neat; replenish inventory in a timely manner, if necessary.
• Follow procedures to verify and process expired Kitchen Deli products and manage shrinkage.
• Receive product deliveries and take customer orders.
• Ensure daily sales and other checklists are properly completed.
• Perform any other duties as assigned by the supervisor.
• Flexible to work in shifts, including weekdays, weekends, evening hours, and statutory holidays.
• Able to stand for long periods and use work-related tools in a safe manner.
• Knowledge of basic work safety.
• Relevant experience and knowledge of Kitchen deli products, display, promotion, and packaging techniques preferred.

This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.

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