Service Writer

This opportunity will allow you to immerse yourself in a diverse product line that covers everything from paving, recycling, to property development, demolition and the list goes on. You will work along sides some of the most helpful and respected coworkers in the business.

Asthe Service Writer

You will play a vital role at Bobcat of Toronto and are the key customer-facing contact for initiating Bobcat equipment service and repairs. You will be highly safety conscious and strive to keep the servicedepartment organized and safe for customers and staff.

Location

Toronto

Key Accountabilities

• Provide excellent customer service from intake to release of equipment, and perform any additional followup
• Listen carefully to customer descriptions and assess the equipment to determine the best repair plan
• Advise the customer on the equipment repairs that you recommend and offer a pricing quote
• Communicate with parts sellers and technicians to make sure everything needed is on hand
• Responsible for work orders that are in process and keep up-to-date information
• Provide updates to customers as their work is completed
• Schedule appointments
• Serve as a customer relationship manager

What We Offer

Location : GTA

Compensation Details – Salary Range : $55,000 – $65,000

Key Qualifications

You Will Be Asked To

Working Remotely

No

Contact Us

Interested in becoming part of the team? Send your resume & cover letter to hr@bobcattoronto.com with the position name in the email title.

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