Expert in Configuring and administering windows server 2008 / 2012 / 2016.
Good understanding of Exchange 2016 and Outlook related issues.
Maintain servers both physical and VM environment with maximum uptime.
Mastered in trouble shooting windows OS issues, handling escalated L3 issues in windows environment.
Understanding of Windows security including file system permissions, file sharing, event logging, performance monitoring and disk administration.
Understanding of Active Directory and Network Infrastructure, Forest, and Domain Infrastructure.
Responsible for third-level support for all server related issues. Implemented security policy and virus protection.
Participate in complete system builds, upgrades, migrations, and patch management.
Preparation and maintenance of documentation of technologies, standards, and procedures.
Administration of server consolidation program through use of VMware ESX server and VMware Virtual Center, creating VMs, using / building VM templates and customization files, and scheduling tasks.
Assist in P2V and V2V conversion of Windows server editions using enterprise VMware converter and also installed the VMware tools on that machine.
Hardening and Monitoring of VM's ESX server's CPU, Memory, Disk, Network Utilization for Security Compliance.
Server hardware troubleshooting by using through ILO and HP SIM.
Hardware firmware upgrade for physical servers like HP, Dell, and IBM.
Performance optimization, regular health checks on servers and Systematic Troubleshooting of problems.
Involved in Customizing VM's Memory, hard disk, NIC and Analyzing log files, Resources utilizing monitoring.
Install racked and stacked HP ProLiant Blade Servers, Dell Power Edge Servers in multiple data centers. Familiar with HP ILO, Dell Tools.
Create new VMware virtual machines to meet the specifications provided by the Client.
Involve in On Call rotation for supporting production strictly maintaining SLA's.
Perform necessary analysis to provide all required evidence to support the project requirements.
Handle day-to-day incidents and requests arising in the environment with respect to Windows within SLA.
Provide escalation support for Windows team.
Qualifications
5 – 7 year's prior experience.
Bachelor's degree.
Markets Domain knowledge is preferred.
of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management.
about other products like BMC Control-M(CM), Cross File Transfer (CFT), Connect Direct and NetBackup is preferred.
Strong experience in; Windows, Vmware, AD / DNS / DHCP
Server Hardware (HP ProLiant or other Product / SimpliVity or other Hyper-Converged Product)
TSM Process
Incident Management
Change Management
ITSM Tool Familiarization
Compensation
90k – 105k (Based on Experience)
Comprehensive Healthcare insurance (e.g., Medical, Dental and Eye Care)