Position Summary :
The Land Lease Site Administrator works closely with the Senior Community Manager and the Maintenance team for effective community operations to ensure the performance goals for the community are met. The Land Lease Administrator assists the Senior Community Managerin handling all daily property management requirements such as collecting receivables, coordinating with contractors and addressing any homeowner inquiries or concerns.
Responsibilities : General / Office
- Assist in operating the community in accordance with CAPREIT Community Standards to establish and maintain the community rules and regulations
- Utilize the SAP system for receiving POs, creating requisitions and recording rent payments
- Deliver rent payment to the bank (where applicable)
- Enter rent payments into the SAP system and reconcile and process bank deposits
- Assist in taking work orders and communicating them to the maintenance team
- Follow-up on outstanding requests
- Work within the assigned budget
- Review accounts receivable and generate weekly AR reports
- Collect lot rent while ensuring to achieve and maintain a zero balance in AR
- Maintain an awareness of local economic and housing market conditions
- Assist in maintaining a safe working environment for all employees by following the Health and Safety Policy and reporting all accidents / incidents in accordance with company policy
- Be available for “on-call” duties as assigned and follow up with any designated “on-call” personnel about incoming calls
Community Duties :
Meet and work with contractors / vendors when needed and ensure all jobs are started and completed within deadlinesAssist with inspecting common areas and all infrastructure including roads, landscaping, tree service, waste management and Community utility systems to ensure they are maintained and working effectively while eliminating any potential hazardsAssist with filing fire safety documents and inspecting all fire safety systems bi-annually or when requiredTenant Duties :
Strive for as close as possible to 100% occupancy in the communityCommunicate with homeowners about leases, rent payments and deferrals, and lease termination, as well as satisfactorily resolve any complaintsCreate tenant notices / letters regarding rent payments, potential lease termination / evictions, community standards and maintenance concerns including waste management, etc. for the Operations Manager’s approval and distribute themInterview prospective tenants, represent CAPREIT in selling homes and renting lotsResponsible for completion of tenant lease process, including processing and filing of applications, bringing applications through the approval process, and creating the leaseAssist with the organization and implementation of tenant appreciation and social events, such as BBQs, Bingo nights, etc.Qualifications :
2 years of relevant experience in similar line of workPrevious experience in residential property management a strong assetComputer and software proficiency (primarily Microsoft Word, Excel, Outlook, Internet and SAP)Demonstrated ability to make decisions, exercise good judgment, and maintain confidentialityAbility to demonstrate a responsible and positive attitudeA genuine interest in customer service, helping and working with homeownersAbility to communicate well and establish relationships with colleagues and residentsEffective and accurate communicator, written and verbalValid driver’s license, clean driver abstract, reliable, insured means of transportation to and between work locations may be required for some locationsSoftware Powered by iCIMS