Facility Service Manager

Facility Service Manager – First Choice Maintenance

Location : 1999 Savage Rd, Richmond, BC V6V 0A5.

Work location : Hybrid remote in Richmond, BC V6V 0A5.

About Us

First Choice Maintenance (FCM) is a leading Canadian‑owned company established in 2003. Based in Burlington, we specialise in facility maintenance services across Canada, including plumbing, electrical, and general repairs for commercial and residential clients.

The Role

We are seeking a proactive and highly organised Facility Service Manager (FSM) to lead facility operations in our Richmond location. This senior‑level role coordinates multi‑trade activities, implements national standards, improves operational efficiency, and manages a broad technical and administrative team.

Responsibilities

• Implement documentation standards, including policies, procedures, and guidelines
• Oversee dispatching, scheduling, and supervision of daily maintenance operations
• Identify and resolve facility issues across multiple customer sites
• Schedule and monitor all plumbing, maintenance and repair activities
• Supervise major installations and construction‑related tasks
• Maintain logs, purchase orders, and vendor lists
• Manage budgets and expenses related to repairs and maintenance
• Oversee external vendors and ensure regulatory compliance
• Respond to emergencies, requests for service, and customer concerns
• Provide directions to in‑house technical staff across multiple trades
• Stay current with facility systems, technologies, and construction techniques
• Oversee warehouse, fleet, inventory, and employee operations
• Provide leadership, training, and cross‑functional support to staff
• Develop clear communication and operational strategies to support operations

Requirements

Assets

Benefits

Experience

Licence / Certification

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